Dr. Alexandra Dunn is a board-certified adult psychiatrist who completed her medical training at the University of California Irvine School of Medicine. She then moved to New York to complete her psychiatric residency training at Mount Sinai Beth Israel. During training, Dr. Dunn gained extensive clinical experience in psychiatric inpatient, outpatient, and emergency settings, allowing her the opportunity to treat patients of all ages and backgrounds. In addition, she co-led a mindfulness group at the outpatient clinic, worked with students at Baruch College, and rotated with the Assertive Community Treatment team at MSBI. Ultimately, Dr. Dunn chose outpatient care, focusing on treating patients with mood and anxiety disorders. While her practice primarily emphasizes medication management, she also incorporates supportive and cognitive behavioral therapy techniques in her sessions with patients. If appropriate, Dr. Dunn will refer you for psychotherapy and collaborate with your therapist to support your care. She looks forward to meeting and working with you to help you feel better.

Dr. Adrienne Brent G. Estabillo is double board-certified in Adult and Child & Adolescent Psychiatry, with a strong focus on improving access and equity in mental healthcare. He earned his medical degree from the University of Texas Health San Antonio Long School of Medicine and completed both his general psychiatry residency and child and adolescent psychiatry fellowship there. He has also served as a Medical Director for outpatient psychiatric services, overseeing care delivery, mentoring clinicians, and promoting evidence-based practices.

Dr. Estabillo offers comfortable, efficient virtual visits that respect patients’ time while remaining personal and thorough. He prioritizes continuity of care so patients feel supported between visits, not just during them. He emphasizes collaboration, viewing patients as active partners in their treatment, and has particular expertise in supporting young professionals, students, and those navigating life transitions.

Dr. Estabillo develops thoughtful, individualized treatment plans tailored to each patient’s needs. He combines evidence-based medication management with a holistic understanding of each person’s life, stressors, and goals. His approach fosters a judgment-free, affirming space where patients can speak openly and feel heard.

Background and credentials

Dr. Shama Milon is a triple-board eligible physician in Pediatrics, Psychiatry, and Child and Adolescent Psychiatry. She earned her undergraduate degree from Duke University and her medical degree from the University of Cincinnati College of Medicine. She completed her combined training in Pediatrics, Psychiatry, and Child and Adolescent Psychiatry at the Icahn School of Medicine at Mount Sinai in New York, where she served as chief resident during her final year of training.

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Treatment approach

Dr. Milon specializes in treating mood disorders, anxiety, PTSD, ADHD, OCD, and patients with co-occurring psychiatric and medical conditions. She is dedicated to outpatient care, focusing on long-term relationships with her patients. Her treatment approach is comprehensive, integrating medication management with psychotherapy, including psychodynamic psychotherapy, cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), play therapy, dyadic therapy, and family therapy. She emphasizes creating an empathetic, judgment-free space where patients and families feel supported and understood. If she believes additional therapy is necessary, she may recommend adding a therapist to the care team.

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What you can expect in a first visit

During the first visit, patients can expect a comprehensive psychiatric evaluation, where Dr. Milon carefully assesses physical, emotional, and psychological needs. She takes a holistic and patient-centered approach, ensuring that treatment plans are tailored to each individual’s unique circumstances. She prioritizes open communication and collaboration with both patients and families to create a structured, effective treatment plan that may include medication management and therapy interventions.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Roberta Gelfand is a Licensed Clinical Social Worker (LCSW) with over eight years of experience providing compassionate outpatient mental health care in New York and New Jersey. She works with children, adolescents, and adults across diverse settings, including private practice, outpatient programs, community mental health centers, and non-profit organizations. Roberta supports individuals facing depression, anxiety, trauma, life transitions, self-esteem concerns, attention challenges, and relationship issues. She holds a BA in Psychology and an MSW from Hunter College, CUNY, and is trained in CBT, DBT, ACT, MI, SFBT, IFS, trauma-informed care, mindfulness, emotionally focused therapy, and strengths-based approaches. She also holds certifications in ADHD, Autism Spectrum Disorder, Integrative Mental Health, and DBT, and has experience supporting neurodivergent individuals and the LGBTQIA+ community.

Roberta creates a warm, judgment-free, and collaborative space where clients feel safe, respected, and understood. Her humanistic, person-centered approach honors each individual’s identity, strengths, and lived experiences. She offers inclusive, affirming care for diverse identities, relationships, and family systems, blending emotional insight with practical tools. Therapy is flexible, personalized, and paced to meet each client’s unique goals and needs.

Roberta begins by developing a thorough understanding of each client’s history, concerns, strengths, and goals. Treatment planning is collaborative, individualized, and evidence-based. Sessions focus on increasing self-awareness, improving emotional regulation, and building effective coping strategies. She regularly revisits goals and approaches to ensure therapy remains supportive, relevant, and responsive to change.

Dr. John "Will” Banks is a board-certified psychiatrist who completed his General Psychiatry residency training at Stony Brook University Hospital in Stony Brook, NY. During his residency training at Stony Brook University Hospital, Dr. Banks was selected by faculty to serve as an administrative chief resident based on his leadership qualities and integrity. He received numerous awards during his residency training including the Excellence in Compassionate Care Award, Academic Achievement Award, and Harold Pass Excellence in Psychotherapy Award. He also served as an Outpatient Senior Resident to help junior residents acclimate to the outpatient treatment setting and telehealth format. Dr. Banks implements an integrative approach to his practice that primarily utilizes medication management and various psychotherapy disciplines such as cognitive-behavioral, supportive, and psychodynamic techniques. While Dr. Banks is trained in a variety of therapeutic fields, he works collaboratively with therapists and may recommend their inclusion as part of your treatment team to provide you with the level of care you deserve. The duration of follow-up appointments with Dr. Banks is typically 20-30 minutes. He received his master's degree from the University of North Texas Health Science Center in Fort Worth, TX. He then completed medical school at Lake Erie College of Osteopathic Medicine Seton Hill in Greensburg, PA where he served as president of his medical school's chapter of Sigma Sigma Phi Honorary Service Fraternity and co-founder of the National Alliance on Mental Illness (NAMI) Campus Club. Upon graduation from medical school, Dr. Banks completed his residency training in General Psychiatry at Stony Brook University Hospital in Stony Brook, NY.

Dr. Carolyn Benson has 21 years of experience in treating adults, adolescents, and children. After graduating medical school at Brody School of Medicine in Greenville, North Carolina, she moved to Rochester, NY to complete her residency and fellowship at University of Rochester School of Medicine. Her focus over the last ten years has been on working with young adults, children/adolescents, and their families. Her expertise covers a wide array of therapeutic modalities and mental health diagnoses. The primary focus of her sessions is to provide medication management with education on treatment options. She will provide therapy models that are appropriate within that 20�30 minute medication session. If longer therapy time frames are indicated, she will discuss the need to add a therapist to your treatment team to achieve optimal care. Her successful treatment outcomes are based on experience, staying current on psychiatric treatments, and having open communication with patients and families of children/adolescents so they can choose the most effective treatments. Prior to medical school, she worked in both marine and biochemical research venues and was coauthor in several research papers. She has an avid interest in the emerging field of neuroscience and frequently gives talks to colleagues and students on current research topics. Her primary objectives in her work are to help patients achieve success in both treatment and life goals and to always take time to truly listen to her patients.