Kelly Vandivert, LPC

Richard "Rick" States is a Licensed Professional Counselor, with broad and varied professional work experience in behavioral health (inpatient and outpatient, individuals and families, children and adults, direct service and program administration). Rick earned his B.A. in Psychology at Gannon University and his M.A. in Clinical Psychology at Edinboro University of Pennsylvania.

He's earned a Post-Master's Certificate in General Psychology from Northcentral University and has completed many doctorate credits in Psychology. Since 1999, Rick has taught university courses in Psychology, Sociology, and Human Services, most recently at Gannon University and Penn State University.

Rick's greatest area of clinical interest and skill centers around self-regulation or "how we manage" our thoughts, feelings, emotions, behaviors, etc. Rick appreciates the challenges related to anxiety, stress, depression, substance use, and trauma, and he employs various tools to help folks manage (e.g., cognitive behavioral therapy, psychodynamic therapy, humanism, mindfulness/somatic psychology, etc.).

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With a lifelong commitment to helping others, Erica Boncella, LPC, began her career in Law Enforcement, focusing on Protection from Abuse cases. This experience inspired her to specialize in therapeutic practices that support healing. Symbolized by the lotus flower, her practice emphasizes resilience and transformation. Erica brings over 18 years of combined clinical and forensic experience, specializing in trauma recovery, PTSD, domestic violence, disordered eating, addiction, and support for Veterans and Law Enforcement professionals. She holds certifications as a CCTP, in Dual Disordered Eating/Trauma & Shame, and in Addictions.

Erica provides a compassionate, non-judgmental environment where clients feel understood and empowered. She treats everyone with respect and sensitivity, recognizing the courage it takes to pursue change. Her approach is individualized, helping clients cultivate healthier relationships with themselves. As she often says, “You don’t have to do it alone. I am here to support and empower you every step of the way.”

Erica begins each session with an open dialogue to understand clients’ questions and concerns. She collaboratively establishes preliminary goals, emphasizing that these may evolve naturally. She creates a safe space where clients are never pressured to discuss topics prematurely. Her practice is grounded in empathy, sensitivity, and individualized care, guiding clients toward a more fulfilling and empowered life.

Quentina Farrell, LCSW, has extensive experience working with adults in inpatient and outpatient mental health and substance use settings, as well as in residential treatment for eating disorders. She earned her Bachelor’s in Social Work from Augusta University and her Master’s in Social Work from Barry University.

Quentina creates a safe, nonjudgmental environment where patients are heard and validated, without needing to apologize for their pain or emotions. Her therapeutic approach is collaborative: you actively work together to achieve your mental health goals, with progress reflecting the effort you put in.

She begins by understanding your personal history to see how past experiences shape current behaviors and perspectives. Initial sessions focus on setting goals and identifying obstacles, followed by working together to overcome challenges and achieve those goals. This space encourages patients to express themselves authentically.

Elizabeth Vah, LCSW, graduated from the University of Texas at Austin in 2008 with a master’s degree in clinical social work. She completed her internship at Seton Medical Center, gaining experience in the emergency room and specialty clinics. Elizabeth has worked in both inpatient and outpatient settings and has training in DBT, CBT, mindfulness, solution-focused, and person-centered counseling.

Elizabeth takes a collaborative approach, partnering with patients to clarify goals and create a roadmap for growth. She has supported individuals from diverse backgrounds facing anxiety, depression, grief, life transitions, interpersonal challenges, and severe mental illness. Her approach blends evidence-based therapies with individualized care, emphasizing a trusting, supportive relationship and a safe, nonjudgmental environment.

In the first session, Elizabeth creates a welcoming space to discuss challenges, goals, and personal history, reviewing confidentiality and treatment structure. Together, she and the patient develop a personalized plan. Ongoing sessions focus on exploring thoughts and feelings, identifying patterns, and practicing skills to support meaningful change, with regular goal review and reflection on progress.

Valerie Stern, LCSW, has extensive experience in hospital outpatient settings, nonprofit agencies, and private practice. She is trained in CBT, ACT, DBT, MI, and IP, and is certified in equine-assisted psychotherapy, having led groups for veterans, at-risk youth, and individuals in recovery. Valerie holds a bachelor’s degree in computer science and a master’s degree in clinical social work. She began her career working with Deaf and Hard of Hearing individuals and co-founded the Hearing Loss Association of Los Angeles, serving as its first president. Fluent in English, French, and American Sign Language, she brings a deep cross-cultural understanding from her time living in Europe and Asia.

Valerie approaches therapy with curiosity, kindness, and a commitment to creating a supportive, open environment. She helps clients challenge misconceptions and develop healthier thought patterns while fostering honesty, respect, and open communication. When appropriate, she uses humor to build connection and lighten moments in the therapeutic process.

In the first session, Valerie takes time to fully understand each client’s history and experiences to determine the best level of care. She collaborates with clients to create realistic, achievable treatment plans focused on positive behavioral and emotional change. She may incorporate homework, videos, and handouts for later reference, and uses appropriate self-disclosure to strengthen rapport and trust.

Jessica Brusgul is a LMHC with over nine years of experience working with individuals with a wide range of mental health challenges. She attended Oswego State and completed her undergraduate degree as an older, non-traditional student. She then pursued graduate school at SUNY Oswego, which she completed in 2016. During this time, Jessica has gained a great deal of experience with clients from various backgrounds who are faced with numerous life challenges. This includes anxiety, depression, relationship issues, and those in need of anger management. Jessica has also worked with those faced with substance abuse related problems, life transitions, career counseling, and parenting education. Her approach is to get to know her clients, their presenting concerns, and some history as well. Through these conversations, Jessica helps her clients feel comfortable in a non-judgmental setting and express themselves freely. Jessica also incorporates a sense of humor, when appropriate, as well as assisting people in identifying their inner strengths and skills. Jessica believes that everyone can overcome their obstacles and make positive changes for themselves. She incorporates such modalities as encouraging clients to maintain a journal and share entries during session, exercise regularly, and begin their journey towards overall wellness. Jessica has found that an eclectic approach, depending upon the needs of the individual, and the client's adherence to this between sessions, can be highly beneficial.