Margaret Reyes, PMHNP

Dr. Alfers is a board-certified psychiatrist specializing in adult psychiatry. He has been practicing for over 11 years. He completed his undergraduate education at Virginia Tech, graduating Cum Laude with degrees in Biology and Chemistry. Following graduation, he attended a research internship at the National Institutes of Health where he received a Post-baccalaureate Intramural Research Training Award. Dr. Alfers completed his medical degree from the Western University of Health Sciences in Pomona, CA. He completed his General Psychiatry Residency at Georgetown University, where he served as Chief Resident. After residency, he entered private practice in McLean, VA. Dr. Alfers takes a comprehensive approach to patient care. He integrates biological, psychological, and environmental factors into treatment planning. He focuses on developing a meaningful therapeutic relationship and providing medication interventions for specific treatment goals. Dr. Alfers provides interpersonal psychotherapy in conjunction with medication management services. Dr. Alfers has a special interest in the treatment of multiple mental health conditions, including depression, anxiety, bipolar disorder, PTSD, ADHD, and OCD. Dr. Alfers treats adults ages 18 to 65 years old. For established patients of Dr. Alfers, please call 917-634-5311 to schedule an appointment and let the care coordinator know you are an established patient.

Dr. Niles (he/him) holds the position of Staff Psychiatrist at Talkiatry. He has four years of experience in outpatient psychiatry and is board-certified for adult psychiatry. He has received training in the use of cognitive behavioral therapy, supportive therapy, motivational interviewing, psychodynamic therapy, and dialectical behavioral therapy skills. He uses his training in therapy in tandem with medicine management to provide holistic, person-centered care. During his undergraduate studies at the University of Pittsburgh, while completing his pre-medical classes, he also pursued certification in the history and philosophy of medicine. Additionally, he studied the effect of culture and ethics on healthcare. He earned a Bachelor of Science in Psychology with a minor in Chemistry. He attended medical school at the West Virginia School of Osteopathic Medicine. His psychiatry residency training was completed at Charleston Area Medical Center. While in residency, he worked to improve cultural awareness in the outpatient setting. Dr. Niles is interested in treating patients with a wide variety of diagnoses. He treats mood disorders, anxiety disorders, trauma-related disorders, personality disorders, OCD, comorbid addiction, mild eating disorders, neurodevelopmental disorders such as autism spectrum disorder, and more. He also strives to provide care that affirms LGBTQIA+ identities and underwent additional training in transgender mental healthcare.

Background and credentials

Dr. Robert Whelpley, M.D., is board-certified in both Child and Adolescent Psychiatry and Adult Psychiatry. He completed his undergraduate studies at Binghamton University and earned his medical degree from Upstate Medical University in Syracuse, New York. He then went on to complete his residency and fellowship training at the University of Rochester. Throughout his career, he has worked with patients and families across the lifespan in inpatient, outpatient, and emergency psychiatric settings.

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Treatment approach

Dr. Whelpley believes in collaborative care, working closely with treatment providers, patients, and families to ensure that mental health concerns are addressed as a team. His approach integrates talk therapy techniques, including motivational interviewing, cognitive-behavioral therapy (CBT), mindfulness, and supportive psychotherapy, alongside medication management. He customizes treatment to maximize each patient’s mental health and overall wellness, sometimes incorporating a therapist into the care plan when beneficial.

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What you can expect in a first visit

During the first visit, patients can expect a comprehensive evaluation where Dr. Whelpley takes time to understand their symptoms, background, and treatment goals. His approach is patient-centered and team-oriented, ensuring that care is personalized and collaborative. He works with patients to develop a treatment plan that balances medication management with therapeutic interventions, fostering long-term mental wellness.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Alexandra Held is a general psychiatrist who holds a bachelor’s degree in psychology. She completed her psychiatry training at the University of Miami Miller School of Medicine. Her clinical interests include mood and anxiety disorders, PTSD, and OCD. She is passionate about incorporating psychotherapeutic tools into her practice, including supportive psychotherapy.

Dr. Held takes a warm, collaborative, and nonjudgmental approach to care. Her goal is to create a safe and supportive space where patients feel heard and empowered to take an active role in their treatment, using a combination of supportive psychotherapy and medication management.

During the first few sessions, Dr. Held will take time to get to know the patient—their history, current concerns, and what they hope to achieve through treatment. Together, they will develop a comprehensive plan that may include psychiatric medications and supportive therapy. Follow-up visits are typically focused on checking in, adjusting treatments if necessary, and continuing to build on progress.

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Ashley LaBanca provides medication management and supportive psychotherapy services. She has worked in mental health for over 12 years. A graduate of the University of North Dakota, she began her career in an outpatient setting, later transitioning into a lead nurse practitioner role before moving into telehealth services. Her goal is to reach individuals in need when in-person care is not feasible. Ashley lives in North Dakota with her family and enjoys traveling, reading, and spending quality time with them.

Ashley views medication as a tool rather than a cure. She incorporates alternative treatments by assessing physical health, exploring natural alternatives to medication, focusing on nutrition, and helping clients develop coping skills to manage daily stressors. Her guiding principle is the integration of therapy and medication management to support healing and growth. She encourages clients to be active participants in their treatment, fostering a collaborative, respectful, and open therapeutic relationship.

Ashley tailors her collaborative approach to each individual’s needs. She draws from Dialectical Behavioral Therapy (DBT), Cognitive Behavioral Therapy (CBT), and other treatment modalities, combining them with evidence-based prescribing to create personalized care plans. She also considers the social dimensions of mental health, addressing relationships, self-esteem, and internal healing.

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Dr. Cheryl Person is the National Director of Clinical Quality at Talkiatry. She is board certified in general adult psychiatry and has been in practice for 20 years. Dr. Person focuses on medication management but believes that is only part of successful treatment. She will spend her time providing motivational interviewing or supportive therapy, and believes it is often critical to have a therapist as part of the treatment team. Dr. Person received her medical degree from Tulane University School of Medicine. She completed her psychiatric residency at Johns Hopkins and a psychiatric epidemiology fellowship at Johns Hopkins Bloomberg School of Public Health with a focus on disaster mental health. After relocating to Texas in 2010, she worked as Director of Psychiatric Services of a large safety-net hospital in Houston. Prior to Talkiatry, she most recently was the executive director/chief physician of a large university student health center and campus pharmacy. In addition to adult psychiatry, Dr. Person has worked extensively with victims of acute trauma and her primary focus is on working with patients who have anxiety and mood disorders.