Michelle Shya, LCSW

Helen Fitzpatrick, LCSW, is a Licensed Clinical Social Worker with over 20 years of experience supporting individuals and families through life’s challenges. She earned her Master’s in Social Work from Loyola University–Chicago and has worked in diverse settings, including crisis centers, hospitals, senior services, and the VA. Helen has extensive experience with adults and children with disabilities, caregivers, and veterans, as well as those managing trauma, medical recovery, or ongoing health issues.

Helen believes that therapy should be a collaborative and supportive process. She takes time to truly listen and understand her clients’ experiences, helping them identify goals that feel meaningful and attainable. Helen creates a space where clients can speak freely—especially when it feels difficult to open up to family or friends—and she brings compassion, patience, and understanding to every session.

Helen begins by exploring what her clients would like to focus on and works together with them to develop realistic and personalized goals. She values open communication and mutual respect, adjusting her approach to meet each person’s unique needs and pace. Her process emphasizes healing, empowerment, and helping clients build confidence as they move toward greater emotional well-being.

Maria Conklin, a licensed professional counselor, graduated with a master's degree in counseling from Seton Hall University in 2006. With 15 years of experience in community mental health, Maria now specializes in Telehealth, offering compassionate care for anxiety, depression, bipolar disorder, and grief. Drawing from her background as a registered nurse, she addresses both mental and physical issues, integrating CBT and DBT into her supportive psychotherapy practice. Maria is also NCC certified, ensuring quality care for her clients.

Natalie Noyes, LPC, had a successful legal career before returning to school to earn their Master’s in Counseling from Northwestern University. They have experience working with teens, adults, and the LGBTQIA+ community, bringing a diverse and inclusive perspective to their practice.

Natalie creates a nonjudgmental and realistic environment for patients to explore their needs and growth. All identities are respected and honored in the therapeutic relationship. Patients can expect support, understanding, and collaboration as they work toward meaningful change.

Natalie uses a patient-centered approach, emphasizing the therapeutic relationship and aligning treatment plans with patient goals. Initial sessions focus on building rapport and gathering background information. Subsequent sessions are tailored to advancing goals and fostering personal growth.

Jessica Vassallo is a Licensed Clinical Social Worker with extensive experience in the area of mental health. She has worked with patients of various demographics including World Trade Center responders, college students, patients with severe and persistent mental illness, dually diagnosed patients, patients who have or have had cancer, and patients with impoverished backgrounds. She received her Master's Degree at Adelphi University in 2003, became certified that year and received her license in clinical social work in 2008. Jessica has been practicing in social work for 20 years, focusing on anxiety, depression, and PTSD. She uses an eclectic approach in therapy with a foundation in Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, mindfulness therapy, and supportive psychotherapy. She develops an individualized treatment plan for all patients to focus on their goals. She believes that the person is impacted by all the larger systems they are in (family, workplace, community, larger society) and is committed to providing a non-judgmental, warm, and empathetic space to help clients feel understood and comfortable exploring the roots of their issues.

Dr. Cheryl Thomas' experience spans nearly two decades working with many who struggle to find their way through different life challenges. She will collaborate with you to identify and attain goals. Getting to know you is the first step and that is achieved through a variety of approaches that are grounded in family systems, cognitive behavioral therapy, and understanding any types of trauma that may have been experienced. Many have had trauma and what she has learned is that talking about the details of the trauma is not always helpful. It may be a component of healing, but there may be other ways to make progress. Dr. Thomas utilizes a combination of approaches to be helpful in working with clients. Some may include person-centered, solution focused, motivational interviewing, cognitive behavioral therapy, and EMDR (Eye Movement Desensitization Reprocessing. She has experience in different treatment settings in Ohio and enjoys working with those who have mental health and substance use disorders. Dr. Thomas works with ages 18 and up that include mental health issues like depression, anxiety, grief, stress management, trauma, communication, and relationship issues. She enjoys seeing a client shift perspectives and report feeling more at peace as they reach their goals. Dr. Thomas completed her doctorate degree in Counselor Education & Supervision in Counseling and Marriage and Family Therapy in 2012.

Robin Lawson is a LCSW with 14 years of clinical experience, who has extensive experience with adults ages 18 and older who are experiencing anxiety, depression, and grief/loss. Robin earned her Bachelor of Arts degree from the University of North Carolina and her Master’s degree from the University of South Florida. Robin has worked in both inpatient and outpatient settings and has specialized experience with those facing chronic or serious medical illnesses. Robin finds joy in connecting with her clients and creating a safe space for them to gain insight on themselves, their strengths and their opportunities for growth.

Robin has been practicing as a Licensed Clinical Social Worker for 14 years, with an emphasis on Depression, Anxiety Disorders and Grief/Loss. Robin primarily utilizes Cognitive Behavioral Therapy and Solution-Focused Therapy in her practice as well as Acceptance and Commitment Therapy.