Michelle Shya, LCSW

Ana Castro, LMHC received a Master of Science in Mental Health Counseling from Queens College, City University of New York. She completed training at F.E.G.S and has worked in community mental health and outpatient hospital-based settings. Ana has 7 years of experience working with individuals as well as with children and families treating anxiety, depression, family and relationship issues, and other mental health issues. Ana uses methods from psychoanalysis, CBT, DBT, along with light supportive therapy in order to provide a person-centered approach. She began by working at New York Psychotherapy and Counseling Center, working with individuals, as well as children and families in a high-risk area, providing family therapy, psychodynamic and behavioral therapy, and assisting with the coordination of care with outside agencies. Ana has worked at St. Joseph's Outpatient Behavioral Health Clinic treating patients with various psychiatric illnesses. She has also worked at St. Vincent's- Westchester Outpatient Behavioral Health Clinic, providing intake, diagnosis, and individual therapy to a population ranging from adolescents to late adults. Ana continues to work towards expanding her knowledge of evidence-based approaches in order to provide the best outcomes.

Jamie Bolo, LCSW, is an experienced clinical social worker who has practiced in outpatient settings, providing compassionate and effective care to individuals seeking support for their mental health and well-being. He earned his Master of Social Work (MSW) from the University of Maryland, where he developed a strong foundation in evidence-based clinical practice. Jamie’s dedication to helping others is reflected in his collaborative approach, emphasizing empathy, respect, and understanding in every therapeutic interaction.

Jamie values building a trusting and supportive relationship with each client in a comfortable, warm environment. He believes that therapy works best when clients feel genuinely heard and understood. His style is patient-centered and nonjudgmental, fostering a space where individuals can openly explore their experiences and work toward meaningful growth and change at their own pace.

Jamie begins by thoroughly understanding each patient’s background, challenges, and goals during the initial session. From there, he collaborates with clients to create an individualized treatment plan tailored to their specific needs. This personalized approach allows him to guide patients through the therapeutic process with clarity and care, ensuring that each step supports lasting emotional well-being.

Carly Frix-Rhyne is a Licensed Professional Counselor (LPC), in both Texas and Arkansas, who has extensive experience working in the mental health field. She has worked directly with clients of various demographics, living with a variety of mental health conditions. Carly attended undergraduate and graduate school in her hometown of Texarkana, Texas at Texas A&M University - Texarkana. She completed her practicum and internship working as a therapist in therapeutic foster care, with children, teens, foster parents, and biological families. Carly has been practicing for 7 years as a LPC, focusing on individuals working to cope with trauma, stressful life events, anxiety, depression, and issues coping with and communicating their own needs. Carly has worked for community mental health agencies, non-profit agencies, and private practice organizations. Much of Carly's past work involves providing therapy services to children, teens, and adults who survived abuse/trauma. Carly enjoys working with clients of all ages and with a variety of different presenting mental health needs. She uses different techniques including cognitive behavioral approaches and attachment-based approaches, while maintaining a person-centered theoretical orientation with all clients. Carly utilizes a range of therapeutic tools in hopes of providing clients with practical skills they can begin using immediately. She believes in meeting clients exactly where they are and helping them understand their own needs.

Megan Mooney is a Licensed Professional Counselor (LPC) with over 10 years of experience in diverse clinical settings. She holds a Bachelor's degree in Psychology from Auburn University and a Master's degree in Community Counseling from Columbus State University. Throughout her career, Megan has worked with a wide range of demographics, providing personalized therapy that focuses on the unique needs of each client.

Believing in a holistic approach to mental health, Megan tailors her treatment to foster independence, enhance coping skills, and guide clients through lifestyle changes that promote growth and healing. She utilizes a well-rounded, integrative therapeutic modality, drawing on evidence-based practices to support clients in their journey towards emotional well-being.

Megan’s compassionate and empathetic approach allows her to connect with individuals from all walks of life, helping them navigate challenges and achieve lasting positive change.

Andrea Hamilton, LMHC, MBA is a Licensed Mental Health Counselor with over 20 years of experience providing compassionate and effective therapeutic care to individuals, families, and groups. Throughout her career, she has worked across diverse settings, including educational institutions, foster care systems, group homes, government agencies, and healthcare organizations. This extensive background has equipped her to address a wide range of mental health challenges, including anxiety, depression, trauma, relationship issues, and life transitions.

She holds a Master of Education and an MBA from Florida Atlantic University, along with a Bachelor of Science in Psychology with a minor in Criminal Justice. She is CFARS Certified, and a Qualified Supervisor in the State of Florida. Her commitment to professional growth is evident in her numerous certifications and specialized training in ethics, trauma processing, domestic violence, and online counseling.

In addition to her clinical expertise, Andrea Hamilton has served as an adjunct professor and leader in clinical operations, further demonstrating her dedication. She is committed to delivering accessible, high-quality care tailored to the unique needs of her clients.

Trevor Gates-Crandall is a Licensed Clinical Social Worker (LCSW) and educator specializing in guiding clients through significant life transitions and challenges. He holds a PhD in Social Work from the University of Illinois at Chicago and are also a Certified Advanced Social Work Case Manager and Certified Alcohol and Drug Counselor. Trevor has experience in both outpatient and inpatient settings and is committed to fostering therapeutic relationships that promote personal growth, resilience, and inner healing.

Trevor’s ideal clients are those navigating depression, anxiety, addiction, LGBTQ+ identity, pet loss, or expat/international adjustments. He provides affirmation and support while emphasizing the client’s voice and choice. Trevor uses a solution-focused, person-centered approach that is individualized and strength-based, helping clients feel less stuck and more in control of their lives.

Trevor focuses on exploring how thoughts and feelings influence behavior and collaborates with clients to develop meaningful solutions. He integrates techniques from Solution-Focused Brief Therapy, Addiction Counseling, and Dialectical Behavior Therapy to create a path forward tailored to each client’s needs, promoting lasting well-being and resilience.