Michelle Shya, LCSW

Kristen Soukup, LCSW is a mental health therapist at Talkiatry. Kristen completed her undergraduate degree at the University of Rochester where she studied Psychology and Brain & Cognitive Science. She then went on to pursue her Master's degree in Social Work at the State University of New York at Buffalo. After completing her Master's degree, Kristen began working at an outpatient cancer center where she provided care coordination and therapeutic support to patients and their families enduring cancer diagnoses, treatments, and end of life. She then worked to pursue her clinical license in working with adults with significant and persistent mental illness in an outpatient setting. Kristen functioned not only as a primary therapist but also as the crisis team leader, providing supervision to other clinicians and assisting clients both in the clinic and the community. Kristen believes in looking at the whole person in their environment when working with her patients. She comes from a nonjudgmental and empathetic standpoint and genuinely wants to put the patient's goals and values first. Kristen has experience in treating patients with anxiety, depression, OCD, Bipolar disorder, and personality disorders. Kristen is trained in Dialectical Behavioral Therapy and tends to utilize Cognitive Behavioral Therapy techniques in treatment. She has knowledge and interest in human motivation and performance related issues, and utilizes Motivational Interviewing and mindfulness skills to assist her patients with these concerns. Kristen also has training in treating anxiety and Obsessive Compulsive disorders and uses exposure therapy to assist patients in overcoming these struggles.‍

Zaccaheaus (Zacc) Adams is a licensed clinical counselor in both Maryland and North Carolina. Zacc graduated from the University of North Carolina at Pembroke with his master's in clinical mental health counseling. He has been effective in providing therapy for many presenting concerns such as depression, anxiety, self-esteem/confidence, trauma, career conflicts, and relationship issues. Zacc has extensive experience working with adolescents, adults, couples, friends, and families. He aims to create a warm and inviting environment that will allow clients to further develop growth and empowerment within themselves. Zacc uses an integrative therapeutic approach to meet each client where they are in each session.

Clyde S. King, LPC, has over 13 years of experience practicing in outpatient, inpatient, and virtual settings. He has worked in diverse environments, including IOP/OP, PHP, psychiatric and pediatric hospitals, correctional facilities, and substance use programs. He values a respectful, non-judgmental, and open-minded approach, creating a safe space where clients feel heard and supported. His style is genuine, honest, and flexible, tailoring therapy to each individual’s needs, often using Cognitive Behavioral Therapy while also incorporating eclectic methods.

Clyde prioritizes collaboration, emphasizing his motto: “We Are A Team!” He encourages open communication and fosters an environment where patients feel safe sharing their experiences. His approach is direct yet compassionate, helping clients navigate challenges while promoting growth and self-awareness.

Clyde begins with an initial session to get acquainted, discuss goals, and review logistics such as scheduling, confidentiality, and attendance policies. Together, they develop a personalized treatment plan aligned with the patient’s goals. Throughout therapy, he ensures a warm, supportive environment, helping patients feel respected, understood, and empowered.

Tiffany Reilly is a Licensed Mental Health Counselor with 8 years of experience providing therapeutic services to children, adolescents, and families in Seattle and New York City. She received her Master's in Counseling from Northwest University in 2015. Before coming to Talkiatry, Tiffany worked as a Family Therapist and Supervisor at Children's Aid. This role gave her experience navigating the complexities of adolescence, young adulthood, marriage, and other interpersonal stressors. She was also able to pursue additional trainings in motivational interviewing, trauma systems, and LGBTQIA supportive counseling. Tiffany focuses on treating mood and anxiety disorders, as well as the complexities of grief and loss. She has additional experience working with trauma, conduct disorder, ODD, and personality disorders. She utilizes a variety of therapeutic modalities including Cognitive Behavior Therapy, Psychoanalytic Theory, and Person-Centered Counseling. Tiffany approaches each therapeutic relationship with empathy and compassion, understanding the uniqueness of personal experience. She believes that all behavior maintains something for each individual and that when we bravely uncover our patterns, we can use our inherent strengths to work towards change.

Helmi Henkin, LCSW, graduated from The University of Alabama with a Bachelor of Science in Psychology and French and earned her Master of Social Work from the Brown School at Washington University in St. Louis. She brings 10 years of experience working with children, teens, and adults in residential and outpatient facilities, schools, and private practice.

Helmi is a proud member of the LGBTQ community and prioritizes a person-centered approach to care. She values cultivating a safe and affirming environment for all patients, regardless of identity. Her primary therapeutic approach is Acceptance and Commitment Therapy, which guides her collaborative and compassionate work with clients.

During the first session, Helmi conducts an intake to understand each patient’s background, concerns, and goals. She develops treatment plans collaboratively to ensure they are tailored and meaningful. Known for her empathy and use of humor, she builds rapport with patients while guiding them toward personal growth and well-being.

Jan Hollis-Cole, LCSW, began her career as a social worker for hospice in 1999 and has extensive experience helping families cope with death and grief due to illness and/or trauma. Following her foundational work with hospice care, Jan expanded her clinical knowledge and expertise in a variety of settings to include substance abuse, challenges related to ADHD, anxiety, depression, LGBTQIA+ issues, and navigating the foster care/adoption system.

Jan believes that connection is the foundation of positive growth and dedicates her work to providing a safe place for clients to engage in self-expression and to explore the particular challenges they face on a daily basis.

Her approach is client centered, focusing on evidenced based therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavorial Therapy (DBT) and Eye Movement Desensitization Reprocessing (EMDR). Jan works with clients of all ages and encourages inclusion and diversity within families to promote individual growth.

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