Michelle Shya, LCSW

Keren Salcedo graduated from SUNY Oswego in 2019 with a degree in Mental Health Counseling. While in school she interned at an outpatient addiction treatment center which sparked her interest in working with adults. After graduation she moved back to New York City. Keren continued her work in addiction by working at a rehab facility. She later transitioned to an outpatient clinical where she had the opportunity to work with clients across a wide of diagnosis for three years. This experience has made her more comfortable and confident supporting individuals with diverse mental health needs.

It is important to Keren that every client feels safe, heard and supported. She is passionate about creating a comfortable and friendly environment where you can speak openly and feel at ease. Keren is easygoing and approachable, and she believes in meeting clients where they are. Her goal is to build a trusting relationship where you feel comfortable to explore your thoughts, feelings, and goals at your own pace.

In the beginning, Keren's approach would be Person Centered Therapy to help build a strong therapeutic relationship and for clients to feel supported. Once we’ve established a foundation, she would tailor her approach based on the clients' presenting concerns. Keren often incorporated techniques that she has experienced and feels comfortable using, such as Cognitive Behavior Therapy, Solution Focused Therapy and Motivational Therapy. She also believes in being flexible and adapting her methods to fit each client's situation.

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Lisha Jones is a licensed clinical social worker with over 23 years of extensive experience working in the mental health field. Lisha has worked with clients facing a variety of life's challenges such as anxiety, depression, trauma, as well as perinatal and postpartum mental health. She attended undergraduate school in Albany, GA, and graduate school in Valdosta, GA. Lisha is deeply committed to creating a safe, non-judgmental space where clients can express their thoughts and feelings freely. Lisha's approach to therapy involves engaging each client with warmth and enthusiasm. She encourages them to be active participants on their journey of emotional growth, healing, and empowerment. Lisha uses therapeutic expertise and various inner-healing approaches to teach clients restorative self-care practices, exercises that cultivate emotional awareness, strategies to manage unhealthy thoughts, and methods to change undesirable behaviors. Working with Lisha, clients can expect to take away from each session a plan of action with detailed steps, easy to apply skills and practical strategies to help them manage stress, heal from hurtful experiences, improve their communication skills and strengthen boundaries in their relationships. They will gain a better understanding about how and why they feel uncomfortable emotions and why they experience strong reactions in response to those associated thoughts.

Tekisha Norwood, LCSW, is a Licensed Clinical Social Worker with over a decade of experience supporting adults navigating mental health challenges, chronic illness, trauma, life transitions, and aging-related concerns. She has an extensive background in inpatient, outpatient, and residential settings, including roles at the VA community outpatient program, skilled nursing homes, and as a crisis and behavioral health therapist in private practice. Tekisha earned her BSW (2010) and MSW (2012) from the University of Southern Mississippi and is a Certified Clinical Trauma Professional. She is passionate about empowering clients through individualized, compassionate care that meets each person’s unique needs.

Tekisha offers a safe, supportive, and welcoming environment centered on compassion, cultural awareness, and mutual respect. She ensures that every client feels seen, heard, and valued without judgment. Her therapeutic approach is collaborative and flexible, designed to align with each individual’s goals for growth and healing.

During the first session, Tekisha conducts a thorough psychosocial assessment to understand each person’s background, challenges, and goals. Together, she and the client create a personalized treatment plan that guides the therapy process. Follow-up sessions focus on working through the plan collaboratively, with ongoing support, reflection, and adjustments as progress unfolds.

Susana Deltoro is a Licensed Professional Counselor (LPC) and Licensed Chemical Dependency Counselor (LCDC) with over a decade of experience in mental health and substance use disorders (SUD). She specializes in delivering culturally sensitive, client-centered therapy and is passionate about empowering individuals to overcome challenges and achieve long-term stability. Susana holds a Master of Science in Mental Health Counseling from the University of the Southwest in Hobbs, New Mexico. Over the years, she has worked in diverse settings, including private practice, employee assistance programs, and leadership roles in clinical care. As the Chief Operating Officer for a non-profit agency, she developed innovative programs, supervised multidisciplinary teams, and collaborated with community organizations to support individuals in their recovery journeys with Mental Health and substance use disorders. Susana is dedicated to creating tailored treatment plans that seamlessly integrate into her clients' daily lives. She specializes in cognitive-behavioral therapy (CBT), mindfulness therapy, and solution-focused modalities, adhering to a humanistic, person-centered approach. Her practice emphasizes holistic care, helping clients explore their strengths and establish healthy coping mechanisms. Your well-being is Susana's priority. If you have any questions, she encourages you to reach out. While she may not have all the answers, she is committed to helping you find them. Fluent in English and Spanish, Susana excels at building trust with diverse populations. Outside of her clinical work, she enjoys facilitating workshops on stress management and self-care, reflecting her commitment to fostering resilience and well-being in her clients and the community.

Kehinde Adelusi is a Licensed Professional Counselor (LPC) with experience in both outpatient and inpatient hospital settings, including roles as a Behavioral Health Associate and Psychotherapist at a State University Counseling Center. They earned a master’s degree in Clinical Mental Health Counseling from Albany State University and help individuals navigate anxiety, depression, PTSD, trauma, anger management, and substance use toward healing and personal growth.

Kehinde creates a warm, welcoming, and supportive environment where patients feel heard, understood, and respected. They guide patients to gain insight through friendly conversation and reflective questioning, tailoring treatment plans to each patient’s unique personality and needs.

Kehinde uses active listening, empathy, and validation to understand a patient’s history, strengths, concerns, and desired outcomes. They work collaboratively to develop individualized treatment plans that address specific goals and promote lasting growth.

Tara Merchant is a person-centered, nonjudgmental, relationship-based LMHC (licensed mental health counselor) who recognizes the intrinsic value of all people and holds positive regard for all her clients. Tara views counseling as a collaborative effort that provides psychoeducation and coping skills for the obstacles with which clients may be struggling, and clients provide insights as experts on themselves. She believes that all thoughts, feelings, and behaviors are interconnected and have valid underlying factors. Tara seeks to help clients connect the dots, from both past and present, to have a greater understanding of themselves and their environments. She also fosters a safe space for clients to identify and embrace their feelings toward emotional catharsis. Tara received her Bachelor's Degree from Purchase College, State University of NY, and her Master's Degree in Mental Health Counseling from Long Island University. She has an eclectic style that utilizes Cognitive Behavior Therapy, Dialectical Behavior Therapy, and psychodynamic modality. Tara aims to uphold cultural humility for ongoing learning and awareness that supports racial and social equity. She is experienced in working with relationship issues, anxiety, depression, and child development. Tara is a big proponent of self-care and encourages you to find whatever it is that fills your cup. She, for example, loves to watch TV and sing in her spare time.