Cheryl Person, MD

Background and credentials

Dr. Matthew Koller is a board-certified adult psychiatrist who completed his undergraduate training at The University of Texas at Austin. He earned his medical degree from The University of Texas Health Science Center at San Antonio and completed his general adult psychiatry residency at Baylor College of Medicine in Houston, TX, where he served as Chief Resident of Education in his final year of training.

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Treatment approach

Dr. Koller believes that understanding a patient fully is essential before treatment begins, emphasizing a collaborative and patient-centered approach to care. His practice is primarily focused on medication management, but he also incorporates supportive therapy and other therapeutic modalities as needed. He may recommend including a therapist in the treatment plan to ensure comprehensive, well-rounded care. He has experience treating a wide range of mental health conditions, including depression, anxiety, insomnia, personality disorders, bipolar disorder, PTSD, and psychotic disorders.

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What you can expect in a first visit

During the first visit, patients can expect a thorough and individualized psychiatric evaluation, where Dr. Koller takes the time to understand their symptoms, history, and treatment goals. He prioritizes open communication and shared decision-making, working closely with patients to develop personalized treatment plans. While medication management is the foundation of his approach, he remains flexible and adaptive, incorporating therapy and other interventions as needed to help patients achieve optimal mental health.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Jacob T. Kannarkat is an adult psychiatrist. Dr. Kannarkat's practice focuses on medication management. In his visits, he uses an integrative approach, blending an empathic, problem-solving orientation with an understanding that the reasons for an individual's condition can be complex. He has experience dealing with many forms of mental illness and works collaboratively with his patients and their other treatment providers in making a plan for recovery. Dr. Kannarkat completed undergraduate studies at the University of Florida. After receiving his medical degree at the University of Miami Miller School of Medicine, Dr. Kannarkat continued for residency at the University of Miami/Jackson Health System. He ultimately completed his training as Chief of Psychiatric Emergency Services at Yale School of Medicine. Dr. Kannarkat has experience working with adults of all ages who are dealing with depression, anxiety, bipolar disorder, PTSD, substance use disorders, and many other conditions.‍

Dr. Kathryn Bertacchi is board-certified in both adult and child & adolescent psychiatry. Originally from California, she earned her medical degree from University College Cork in Ireland and completed residency and fellowship at Emory University. She has practiced in varied settings, including developing specialized clinics in eating disorders and gender-affirming care. She is a member of several professional organizations including AACAP, APA, and WPATH.

Dr. Bertacchi fosters an inclusive, nonjudgmental environment where patients feel safe to be themselves. She approaches care with curiosity, compassion, and deep respect for each person’s unique story, aiming to help individuals feel genuinely heard and supported throughout their treatment journey.

In early sessions, Dr. Bertacchi works collaboratively to understand patients' lives, goals, and challenges. While her focus is medication management, she integrates cognitive-behavioral, humanistic, and supportive techniques. She may recommend additional therapy as needed and particularly values working with youth and adults from diverse backgrounds.

Edmund Clark, MD, serves as Chief Psychiatrist at Talkiatry with over 17 years of board-certified experience, including more than 5 years delivering tele-psychiatric care to underserved areas. His career spans 23 years in public service, including leadership roles as Chief of the VA Mental Health Clinics in Jacksonville, FL, and program manager for the University of Florida’s Psychiatry Residency Training Program. A former U.S. Navy psychiatrist, he deployed multiple times, including to Iraq in support of an Army Combat Stress Control clinic, gaining expertise in evidence-based PTSD treatments. Dr. Clark earned his medical degree from the University of Florida and completed his psychiatry residency at the National Naval Medical Center and Walter Reed, serving as chief resident for over 50 military trainees. Before medicine, he served in the U.S. Peace Corps in Kenya.

Dr. Clark values a collaborative approach built on honesty, rapport, and ensuring patients feel heard. He helps patients identify and address multiple factors influencing their mental health, aiming for positive, lasting changes that improve function across life domains. He encourages evidence-based therapies and, when needed, involves other providers to support comprehensive care.

Dr. Clark uses measurement-based tools to assess medication efficacy and guide treatment decisions. He integrates supportive psychotherapy to strengthen coping skills and reduce negative thinking, while incorporating motivational interviewing techniques to promote recovery and self-improvement.

Dr. Saria El Haddad is double boarded in general psychiatry and addiction psychiatry. She previously held a leadership role of medical director for the dual diagnosis partial hospitalization program at the Brigham and Women's Faulkner hospital where she helped create and establish this program, and also worked as an outpatient addiction psychiatrist. She has been involved in teaching and has maintained an academic affiliation with the Harvard Medical School. In addition, she has appeared in numerous professional publications and authored several research papers.  

Dr. El Haddad received her medical degree from the American University of Beirut, Lebanon and completed her psychiatry residency program at the University of Virginia. She completed a fellowship in addiction psychiatry through Boston University after which she started working at the Brigham and Women's hospital. Dr. El Haddad's approach to treatment focuses on adopting a holistic approach through behavioral change, medication management, and brief psychotherapy.

Dr. Catherine Shim is a board-certified psychiatrist and completed her training at the University of Washington, where she received additional certifications in Psychotherapy and Community Psychiatry.  Prior to joining Talkiatry, she spent years serving the mental health needs of underserved communities as well as our Veteran population.  Dr. Cat is excited to bring that same dedication and selfless service to her Talkiatry patients!

Dr. Cat is experienced in managing a multitude of mental health conditions, but her specialty is providing behaviorally oriented trauma-informed care.  Her approach is to treat primarily through psychotherapy and behavioral change, with medication management serving as an important (and often essential) adjuvant to optimizing mental health.

Dr. Cat tends to have a very casual engagement style, so expect a frank but open conversation during your first meetings with her.  Following that initial screening, anticipate a candid discussion about her approach to your condition and an initial treatment plan.  Please feel free to bring up any questions or concerns at any time during this process, and note-taking is highly encouraged!

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