Giulia Ferrero, LMSW

Stephorna Barnes-Patterson, LCSW, brings over 15 years of experience working in community and outpatient settings with individuals across all age groups. She utilizes various treatment modalities to meet diverse needs. Stephorna earned her degree from Adelphi University School of Social Work and is a licensed clinical social worker committed to compassionate, effective care.

Stephorna offers flexible, client-focused, and culturally competent treatment. She tailors every session to meet the individual’s unique needs, creating a space where patients feel heard, understood, and empowered in their healing journey.

During the initial session, Stephorna takes time to understand each patient’s history, concerns, goals, and existing strengths. She collaborates with clients to develop personalized treatment plans aimed at providing both immediate relief and long-term healing.

Kristen Soukup, LCSW is a mental health therapist at Talkiatry. Kristen completed her undergraduate degree at the University of Rochester where she studied Psychology and Brain & Cognitive Science. She then went on to pursue her Master's degree in Social Work at the State University of New York at Buffalo. After completing her Master's degree, Kristen began working at an outpatient cancer center where she provided care coordination and therapeutic support to patients and their families enduring cancer diagnoses, treatments, and end of life. She then worked to pursue her clinical license in working with adults with significant and persistent mental illness in an outpatient setting. Kristen functioned not only as a primary therapist but also as the crisis team leader, providing supervision to other clinicians and assisting clients both in the clinic and the community. Kristen believes in looking at the whole person in their environment when working with her patients. She comes from a nonjudgmental and empathetic standpoint and genuinely wants to put the patient's goals and values first. Kristen has experience in treating patients with anxiety, depression, OCD, Bipolar disorder, and personality disorders. Kristen is trained in Dialectical Behavioral Therapy and tends to utilize Cognitive Behavioral Therapy techniques in treatment. She has knowledge and interest in human motivation and performance related issues, and utilizes Motivational Interviewing and mindfulness skills to assist her patients with these concerns. Kristen also has training in treating anxiety and Obsessive Compulsive disorders and uses exposure therapy to assist patients in overcoming these struggles.‍

Roberta Gelfand is a Licensed Clinical Social Worker (LCSW) with over eight years of experience providing compassionate outpatient mental health care in New York and New Jersey. She works with children, adolescents, and adults across diverse settings, including private practice, outpatient programs, community mental health centers, and non-profit organizations. Roberta supports individuals facing depression, anxiety, trauma, life transitions, self-esteem concerns, attention challenges, and relationship issues. She holds a BA in Psychology and an MSW from Hunter College, CUNY, and is trained in CBT, DBT, ACT, MI, SFBT, IFS, trauma-informed care, mindfulness, emotionally focused therapy, and strengths-based approaches. She also holds certifications in ADHD, Autism Spectrum Disorder, Integrative Mental Health, and DBT, and has experience supporting neurodivergent individuals and the LGBTQIA+ community.

Roberta creates a warm, judgment-free, and collaborative space where clients feel safe, respected, and understood. Her humanistic, person-centered approach honors each individual’s identity, strengths, and lived experiences. She offers inclusive, affirming care for diverse identities, relationships, and family systems, blending emotional insight with practical tools. Therapy is flexible, personalized, and paced to meet each client’s unique goals and needs.

Roberta begins by developing a thorough understanding of each client’s history, concerns, strengths, and goals. Treatment planning is collaborative, individualized, and evidence-based. Sessions focus on increasing self-awareness, improving emotional regulation, and building effective coping strategies. She regularly revisits goals and approaches to ensure therapy remains supportive, relevant, and responsive to change.

Madison Maynes is a Licensed Marriage and Family Therapist (LMFT) who is passionate about creating a safe, supportive, and nonjudgmental space where clients feel heard and understood. She values compassion, trust, and open communication, and believes therapy is most effective when it is collaborative and tailored to each individual’s unique needs, goals, and lived experiences.

Madison approaches therapy as a partnership, meeting clients where they are while offering guidance rooted in empathy and evidence-based care. She integrates Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Motivational Interviewing, while remaining flexible to ensure treatment aligns with each client’s priorities and comfort level.

Madison begins by getting to know each client’s story, concerns, and goals. Together, they develop individualized treatment plans focused on building insight, emotional resilience, and practical coping skills. Her work emphasizes meaningful, sustainable change that supports clients both in and outside of sessions.

Shannon McElhone is a Licensed Mental Health Counselor in New York and Massachusetts. She has over ten years' experience working in the mental health field. Shannon has experience working with children, adolescents, and adults seeking assistance in managing their experiences with depression/mood challenges, anxiety, life transitions, self-esteem, trauma, attention focus, and relationship issues. Shannon utilizes humanistic, person-centered, collaborative, strength based, cognitive behavioral, mindfulness based, solution focused and emotionally focused approaches to therapy while maintaining an open, flexible, creative atmosphere to remain aware of the unique and individual needs of each client. Shannon seeks to create a non-judgmental and safe environment where a caring relationship can be built with her clients to utilize and add to their strengths. Through her practice, a collaboration can bring her clients towards achieving their goals and living the life they desire. Shannon completed her Bachelor of Arts in Human Relations from St. Joseph's College and received her Master of Science in School Counseling and Extended Master of Science in Clinical Mental Health Counseling from Long Island University. Shannon's years of experience include working as a Rehabilitation specialist/therapist at a Pros program, a psychotherapist at an outpatient clinic, a Child and Youth Behavioral Military Family Life counselor working with children and families on a Military base in New York. More recently, Shannon has held a role as a psychotherapist on an online platform that provides virtual therapy and continues to engage in this role at Talkiatry. Shannon's specialties include: Depression, Anxiety, OCD- Obsessive Compulsive Disorder, ADHD, Trauma, Grief & Loss, Stress management, Life transitions, Self-esteem issues and Relationship issues.

Natalie Noyes, LPC, had a successful legal career before returning to school to earn their Master’s in Counseling from Northwestern University. They have experience working with teens, adults, and the LGBTQIA+ community, bringing a diverse and inclusive perspective to their practice.

Natalie creates a nonjudgmental and realistic environment for patients to explore their needs and growth. All identities are respected and honored in the therapeutic relationship. Patients can expect support, understanding, and collaboration as they work toward meaningful change.

Natalie uses a patient-centered approach, emphasizing the therapeutic relationship and aligning treatment plans with patient goals. Initial sessions focus on building rapport and gathering background information. Subsequent sessions are tailored to advancing goals and fostering personal growth.