Tara Pavone, LMHC

With over two decades in the counseling field, Greta Hicks-Brooks, LPC, is a seasoned and devoted professional at Talkiatry. Earned her most recent licensure credential, and the one recognized in California is Licensed Professional Clinical Counselor (LPCC). Her background includes roles as a Special Education Teacher, Psychology Instructor, Executive Director, Lead Therapist at an outpatient drug treatment facility, Vocational Rehabilitation Counselor, and Disability Services Counselor.

Greta holds a BA in Psychology from Tuskegee University, an MS in Counseling & Human Development from Troy University, and an MEd in Rehabilitation Counseling from Auburn University. She is licensed in Texas, Colorado, California, and Arizona, and is also a Certified Rehabilitation Counselor (CRC).

Highly structured yet comical, Greta creates a nonjudgmental environment where patients feel comfortable being themselves. Each month, she helps patients set three short-term goals, reflect on accomplishments, and note things they are grateful for—supporting growth, self-awareness, and emotional balance.

During the first session, Greta discusses the reasons for seeking therapy, preferred treatment approaches, and session frequency. She provides homework and clear follow-up focus points, drawing from Client-Centered, Cognitive Behavioral, Dialectical Behavior, Motivational Interviewing, Solution-Focused, and Trauma-Focused therapies. Greta meets clients where they are, fully committed to guiding those ready to make meaningful, lasting change.

Tiffany Reilly is a Licensed Mental Health Counselor with 8 years of experience providing therapeutic services to children, adolescents, and families in Seattle and New York City. She received her Master's in Counseling from Northwest University in 2015. Before coming to Talkiatry, Tiffany worked as a Family Therapist and Supervisor at Children's Aid. This role gave her experience navigating the complexities of adolescence, young adulthood, marriage, and other interpersonal stressors. She was also able to pursue additional trainings in motivational interviewing, trauma systems, and LGBTQIA supportive counseling. Tiffany focuses on treating mood and anxiety disorders, as well as the complexities of grief and loss. She has additional experience working with trauma, conduct disorder, ODD, and personality disorders. She utilizes a variety of therapeutic modalities including Cognitive Behavior Therapy, Psychoanalytic Theory, and Person-Centered Counseling. Tiffany approaches each therapeutic relationship with empathy and compassion, understanding the uniqueness of personal experience. She believes that all behavior maintains something for each individual and that when we bravely uncover our patterns, we can use our inherent strengths to work towards change.

Quentina Farrell, LCSW, has extensive experience working with adults in inpatient and outpatient mental health and substance use settings, as well as in residential treatment for eating disorders. She earned her Bachelor’s in Social Work from Augusta University and her Master’s in Social Work from Barry University.

Quentina creates a safe, nonjudgmental environment where patients are heard and validated, without needing to apologize for their pain or emotions. Her therapeutic approach is collaborative: you actively work together to achieve your mental health goals, with progress reflecting the effort you put in.

She begins by understanding your personal history to see how past experiences shape current behaviors and perspectives. Initial sessions focus on setting goals and identifying obstacles, followed by working together to overcome challenges and achieve those goals. This space encourages patients to express themselves authentically.

Lisa May is a licensed professional counselor and mental health service provider (LPC-MHSP) with extensive experience working in the mental health field. Lisa has worked with clients of various demographics who are living with a variety of mental health conditions. Lisa attended Lindsey Wilson College where she attained her Master's in Mental Health Counseling and Morehead State University where she graduated with a bachelor's degree in social work. She has worked with DCS, foster care, and had a private practice in KY before deciding to move to Tennessee. Lisa has been practicing for over 10 years and has worked in other areas of mental health since 1997. Working with Lisa, I found that treatment is tailored for the individual, as there is great effort put into choosing the treatment modality that fits the individual's personal struggles. Lisa uses the three C's (catching, checking, and changing) approach with a foundation in Cognitive Behavioral Therapy intertwined with Mindfulness. She also prefers the person-centered focus, as she works specifically with the individual and the struggles they may be facing.‍

Tamara McKlveen is a licensed mental health counselor and national certified counselor who has worked in the mental health field for the past seven years. Tamara is a compassionate mental health advocate who focuses on client-centered, strength-based techniques to support positive life changes. She has an eclectic style driven by client interest. She received her MA in Mental Health Counseling from South University in West Palm Beach, Florida. She has worked as a counselor, Social Service Coordinator and Social Service Manager for a Florida non-profit agency servicing adolescents and their families, helping to overcome barriers to communication, education and future success. Tamara has focused her work on clients struggling with trauma, depression, anxiety, and mood disorder. She has also worked with teens struggling with eating disorders and issues specific to the LBGTQ population. She has a special interest in families coping with Autism and other special needs. ‍

Dawn Parks, LMHC, has worked in hospitals, forensics, community clinics, private practice, and research with Harvard Medical School, where she served as project director for a two-year addictions study for couples. She holds an undergraduate degree in exercise physiology, a master’s in clinical psychology, and a PhD in psychology. Dawn is a HeartMath practitioner with certifications in clinical stress, anxiety, and self-regulation treatment, as well as trauma-sensitive interventions. She also holds advanced certifications in addictions and Mindfulness-Based Stress Reduction and has extensive training in trauma work, couples therapy, nutrition for mental health, and healthy lifestyle development.

Dawn values open communication and works with patients to set clear treatment goals. She creates a warm, supportive environment where patients feel heard and respected. She emphasizes the mind-body connection, encouraging movement toward health from both perspectives, and meets patients where they are, providing a non-judgmental, trusting space conducive to growth.

She begins by thoroughly understanding each patient’s history, concerns, and goals during the initial session. Dawn develops individualized treatment plans aligned with patient objectives. Using a collaborative approach, she matches interventions to each client’s needs, fostering teamwork and supporting patients in achieving sustainable progress.

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