Tara Merchant, LMHC

Michelle Donovan, MS, LPC, is humbled to support those taking the initiative to work on their mental wellness. With over 20 years of experience working with children and families facing severe emotional and behavioral challenges, Michelle views her work as both a passion and a calling. She is deeply grateful for the opportunity to help individuals build resilience, strengthen relationships, and find strategies that fit their unique needs through a compassionate, client-centered approach.

Michelle believes that strong, open communication and trust form the foundation of effective therapy. She strives to create a safe and supportive space where clients can share openly and feel heard without judgment. Her approach integrates empathy and collaboration to guide individuals toward meaningful progress and personal growth.

Michelle focuses on identifying and challenging unwanted self-talk while helping clients develop effective coping strategies to replace maladaptive thoughts and behaviors. Through active listening, gentle guidance, and tailored interventions, she empowers individuals to gain self-awareness and take confident steps toward improved mental wellness.

Alexia Ford is a Licensed Clinical Social Worker with over 20 years of experience in various aspects of mental health and co-occurring disorders. She obtained her MSW from Clark Atlanta University (Atlanta, GA.) and later obtained her MDiv and MPT from Columbia Theological Seminary (Decatur, GA.).

Alexia is a wife, mother, daughter & sister who has also experienced life's challenges that may identify with your story in some way. Alexia is known for her empathic listening and attention to verbal and non-verbal cues. Her approach is individualized and non-judgmental in hopes of creating and holding a safe and comfortable space for all to be their true, authentic selves. Alexia is intentional with developing rapport and meeting clients where they are without criticism but will also gently challenge stagnant behaviors respectfully and when necessary.

Alexia prefers to work with adult age to geriatric age clients and couples using strengths-based and affirming perspectives. She uses several modalities, such as, CBT, ACT, IPT, BA, Solution Focused therapy, Client centered therapy, Mindfulness, meditations, breathing exercises, positive affirmations, spirituality, bereavement, existential concerns and other appropriate evidenced based approaches and interventions. Alexia is a “movie and series buff” and will often incorporate movie scenes, themes and character traits to add to discussion and use to demonstrate examples of behaviors and consequences.

Matthew Green is a Licensed Mental Health Counselor in the state of New York with over seven years of experience in outpatient settings, both in person and virtual. He earned his master’s degree from St. Bonaventure University and began his career at Olean Counseling Center, where he also completed his internship. Licensed since 2022, Matthew brings compassion and clinical expertise to each session.

Matthew strives to create a warm, supportive, and open space where clients feel safe, heard, and respected. He believes trust is essential to meaningful therapeutic work and values open communication to set clear, collaborative goals. His approach is grounded in mutual respect and genuine connection.

In the first session, Matthew gathers a thorough history to understand the full scope of a client’s experiences and goals. He then creates an individualized treatment plan and focuses initially on coping strategies to support day-to-day functioning. As therapy progresses, the work shifts toward deeper issues and goal achievement.

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Diana Veliz, LCSW, obtained her MSW from Fordham University. Diana has over 3 years of experience providing client-centered therapy. Her practice is sensitive to race and culture, and trauma-informed. Diana has experience working with adults, and adolescents experiencing anxiety, depression, and other mental health disorders. She has worked in outpatient/inpatient clinics and in an educational setting supporting children with social emotional learning. Diana believes that the best approach is to work collaboratively with the client while also considering that each person's experience is individual to them. The client is an expert in their lives, and as a clinician, she is there to meet the client where they are at and begin the healing journey through non-judgment and compassion. Diana uses cognitive behavioral therapy, solution focused approach, and psycho-education. She also considers the client's place in society and how culture and race can contribute to challenges. Diana takes passion in working with clients to improve self-esteem, recognize schemas, regulate emotions, and develop self-awareness.

Jessica Vassallo is a Licensed Clinical Social Worker with extensive experience in the area of mental health. She has worked with patients of various demographics including World Trade Center responders, college students, patients with severe and persistent mental illness, dually diagnosed patients, patients who have or have had cancer, and patients with impoverished backgrounds. She received her Master's Degree at Adelphi University in 2003, became certified that year and received her license in clinical social work in 2008. Jessica has been practicing in social work for 20 years, focusing on anxiety, depression, and PTSD. She uses an eclectic approach in therapy with a foundation in Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, mindfulness therapy, and supportive psychotherapy. She develops an individualized treatment plan for all patients to focus on their goals. She believes that the person is impacted by all the larger systems they are in (family, workplace, community, larger society) and is committed to providing a non-judgmental, warm, and empathetic space to help clients feel understood and comfortable exploring the roots of their issues.

Biankah Kiser-Miranda is a Licensed Mental Health Counselor with seven years of experience supporting teens, adults, and families. She specializes in trauma, depression, anxiety, grief, obsessive-compulsive disorder, mood disorders, and concerns related to self-esteem and self-advocacy. Her approach is warm, collaborative, and strengths-based, with an emphasis on creating a safe, supportive space where clients feel heard and understood.

Biankah believes that every individual has the capacity to heal and grow. She works to build trusting relationships and partners closely with clients to identify goals that feel meaningful and attainable. Drawing from evidence-based practices such as CBT, DBT, person-centered therapy, solution-focused therapy, and mindfulness, she tailors treatment to each client’s unique needs.

Biankah begins by learning about each client’s experiences, strengths, and challenges. Together, they develop a collaborative treatment plan that supports growth, resilience, and practical skill-building. Her work is paced thoughtfully, ensuring clients feel supported as they navigate challenges and move toward lasting change.