Tara Merchant, LMHC

Kacey Peterson is a Licensed Mental Health Counselor with Diagnostic Privilege in New York and Florida, where she also serves as a Telehealth Provider. She is a Nationally Certified Counselor and earned her Bachelor’s degree in Psychology and Sociology from Florida Atlantic University before completing her Master’s in Clinical Mental Health Counseling at Long Island University.

Kacey has experience supporting individuals in residential, crisis, and outpatient settings, helping those managing anxiety, depression, PTSD, low self-esteem, adjustment issues, and relational challenges. She draws on Cognitive Behavioral, Person-Centered, and Trauma-Informed approaches to ensure care is tailored to each individual’s unique needs and goals.

Kacey’s process centers on creating a safe, supportive, and healing environment where collaboration is key. She works alongside individuals to navigate emotions, explore strengths, and focus on personal goals. With compassion and guidance, Kacey helps her patients uncover resilience, foster growth, and move toward lasting healing and meaningful change.

Helmi Henkin, LCSW, graduated from The University of Alabama with a Bachelor of Science in Psychology and French and earned her Master of Social Work from the Brown School at Washington University in St. Louis. She brings 10 years of experience working with children, teens, and adults in residential and outpatient facilities, schools, and private practice.

Helmi is a proud member of the LGBTQ community and prioritizes a person-centered approach to care. She values cultivating a safe and affirming environment for all patients, regardless of identity. Her primary therapeutic approach is Acceptance and Commitment Therapy, which guides her collaborative and compassionate work with clients.

During the first session, Helmi conducts an intake to understand each patient’s background, concerns, and goals. She develops treatment plans collaboratively to ensure they are tailored and meaningful. Known for her empathy and use of humor, she builds rapport with patients while guiding them toward personal growth and well-being.

Tikita Ficklin, LPC, has over 10 years of experience practicing in outpatient and inpatient settings, utilizing modalities such as CBT and Solution-Focused Therapy. She earned a Bachelor of Science in Social Sciences/Human Services and a Master of Science in Clinical Mental Health Counseling, both from Mercer University, and is completing a Doctorate in Marriage & Family Therapy from North Central University, expected in 2026.

Tikita values open and honest communication and partners with clients to set clear treatment goals that support their personal growth. She creates a warm, supportive environment where clients feel heard, respected, and empowered to reach their full potential.

Tikita begins by thoroughly understanding each client’s history, concerns, and goals during the initial session to foster a trusting relationship. She then develops individualized treatment plans that align with clients’ objectives, guiding them toward their best possible self.

Nadia Ramirez, LCSW, brings extensive experience practicing across residential, school, outpatient, correctional, and telehealth settings. She earned her Master’s degree from the Indiana University School of Social Work and is a Licensed Clinical Social Worker in Indiana, Illinois, and Texas. Her diverse professional background allows her to connect with clients from various walks of life and tailor her support to meet their unique needs.

Nadia works collaboratively with clients to establish realistic and meaningful goals that promote growth and healing. She values a strengths-based approach, empowering clients to build on their existing skills and resilience. By focusing on each individual’s inherent strengths, she fosters a supportive and affirming environment where clients feel understood and encouraged to progress at their own pace.

Nadia begins treatment with a comprehensive intake assessment to understand a client’s history, concerns, and personal goals. She then partners with clients to create individualized treatment plans that reflect their priorities. As needs evolve, she adjusts strategies to ensure care remains relevant, effective, and responsive, always keeping collaboration at the core of the therapeutic process.

Andrea Roth is an LCSW in New York. Her recent work was at a community-based mental health clinic, where she worked with people of all ages and with various goals for counseling. She has 18 years of experience in human service and nonprofit organizations. She previously worked at a community organization in Syracuse that provides support to people with sensory loss, to maintain or establish independence. Additionally, she worked as a therapist with a Mobile Crisis team. Andrea received a Master's Degree in Social Work and a BA in Psychology from Syracuse University. She has also completed training in Conflict Resolution. Her therapeutic approach is client-centered and strengths-based, emphasizing collaboration and empowerment. She believes in creating a safe and supportive environment where clients can explore their concerns, gain insight, and develop skills to cope effectively with life's challenges. Her clinical approach is to utilize the treatment model that best fits the unique needs of each individual. She strives to be sensitive to the various factors that might impact a person's identity, such as culture, ethnicity, disability, neurodivergence, or being part of the LGBTQ+ community. Andrea's work is informed by several different modalities, including CBT, DBT, IFS, and Mindfulness-based interventions. She has experience treating many mental health conditions such as Anxiety, Depression, Bipolar disorder, Trauma, Anger, Grief, and PTSD.

Jessica Brusgul is a LMHC with over nine years of experience working with individuals with a wide range of mental health challenges. She attended Oswego State and completed her undergraduate degree as an older, non-traditional student. She then pursued graduate school at SUNY Oswego, which she completed in 2016. During this time, Jessica has gained a great deal of experience with clients from various backgrounds who are faced with numerous life challenges. This includes anxiety, depression, relationship issues, and those in need of anger management. Jessica has also worked with those faced with substance abuse related problems, life transitions, career counseling, and parenting education. Her approach is to get to know her clients, their presenting concerns, and some history as well. Through these conversations, Jessica helps her clients feel comfortable in a non-judgmental setting and express themselves freely. Jessica also incorporates a sense of humor, when appropriate, as well as assisting people in identifying their inner strengths and skills. Jessica believes that everyone can overcome their obstacles and make positive changes for themselves. She incorporates such modalities as encouraging clients to maintain a journal and share entries during session, exercise regularly, and begin their journey towards overall wellness. Jessica has found that an eclectic approach, depending upon the needs of the individual, and the client's adherence to this between sessions, can be highly beneficial.