Shannon McElhone, LMHC

Shivani M. Borhara is a Licensed Marriage and Family Therapist, who has been providing therapy to individuals and couples for the past 10 years. Shivani has a background in trauma and has worked with a diverse population of clients with a variety of issues and mental health struggles. Shivani attended Hofstra University in Hempstead, NY to obtain her Master's in Marriage and Family Therapy and Queens College in Flushing, NY for her Master's in Psychology, where she taught as an adjunct professor for undergraduate students. Shivani has also spent time bringing mental health resources and trainings to the NYC public school system. She is very passionate about mental health and helping individuals through the tough times in life. Shivani's approach is collaborative and she tends to focus on Cognitive Behavioral and Solution Focused Interventions. She explores childhood traumas and whether they are related to current issues. Shivani believes that there is no one size fits all model, and meets individuals where they are in their journey. Shivani focuses on normalizing anxiety and stress, while allowing one to move forward in life.

Tara Merchant is a person-centered, nonjudgmental, relationship-based LMHC (licensed mental health counselor) who recognizes the intrinsic value of all people and holds positive regard for all her clients. Tara views counseling as a collaborative effort that provides psychoeducation and coping skills for the obstacles with which clients may be struggling, and clients provide insights as experts on themselves. She believes that all thoughts, feelings, and behaviors are interconnected and have valid underlying factors. Tara seeks to help clients connect the dots, from both past and present, to have a greater understanding of themselves and their environments. She also fosters a safe space for clients to identify and embrace their feelings toward emotional catharsis. Tara received her Bachelor's Degree from Purchase College, State University of NY, and her Master's Degree in Mental Health Counseling from Long Island University. She has an eclectic style that utilizes Cognitive Behavior Therapy, Dialectical Behavior Therapy, and psychodynamic modality. Tara aims to uphold cultural humility for ongoing learning and awareness that supports racial and social equity. She is experienced in working with relationship issues, anxiety, depression, and child development. Tara is a big proponent of self-care and encourages you to find whatever it is that fills your cup. She, for example, loves to watch TV and sing in her spare time.

Kathleen Francois, LCSW, brings a rich background in outpatient, community mental health, crisis intervention, and behavioral health settings. She holds a degree in psychology and a master’s degree in clinical social work and addiction, allowing her to support individuals through a wide range of challenges with expertise and compassion.

Kathleen values authenticity, deep connection, and creating a safe space where people feel truly seen and supported. She approaches care with warmth, curiosity, and compassion, fostering a collaborative environment where clients feel empowered to explore and grow.

Kathleen’s approach is rooted in trauma-focused care and holistic wellness, honoring the mind-body connection and the influence of social wellbeing. She integrates evidence-based practices with a holistic lens to promote lasting healing, balance, and personal growth.

Dr. Santos is a psychiatrist with more than 4 years of experience practicing in a variety of settings with an emphasis on psychiatric outpatient care. She is experienced in treating several psychiatric disorders including but not limited to: Bipolar and Related Disorders, Depressive Disorders, Anxiety Disorders, Trauma and Stressor Related Disorders, Obsessive-Compulsive and Related Disorders, and Substance Related and Addictive Disorders. Dr. Santos received her medical degree from the University of Queensland in Brisbane, Australia / Ochsner Clinical School in New Orleans, Louisiana. She completed her residency training at Louisiana State University in Shreveport, Louisiana. Dr. Santos tailors her approach to the individual patient. She focuses on medication management and incorporates several therapeutic techniques including supportive therapy, cognitive behavioral therapy, acceptance therapy and mindfulness.

Ernest Smith, LPC, specializes in supporting adolescents, young adults, adults, and older adults as they navigate grief, anxiety, depression, trauma, and life transitions. With a compassionate and client-centered approach, he creates a safe, nonjudgmental space for individuals to explore their experiences and build the skills necessary for healing, growth, and resilience.

Ernest draws from a range of evidence-based modalities—including solution-focused therapy, person-centered therapy, cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). He tailors each session to meet the unique needs of his clients, whether helping adolescents manage emotional regulation and identity development or supporting older adults in coping with grief and life changes.

Ernest provides trauma-informed care and recovery-focused strategies that foster emotional safety, self-awareness, and long-term well-being. His goal is to walk alongside each person with empathy, understanding, and practical tools that promote lasting change and inner strength.

Dr. Saria El Haddad is double boarded in general psychiatry and addiction psychiatry. She previously held a leadership role of medical director for the dual diagnosis partial hospitalization program at the Brigham and Women's Faulkner hospital where she helped create and establish this program, and also worked as an outpatient addiction psychiatrist. She has been involved in teaching and has maintained an academic affiliation with the Harvard Medical School. In addition, she has appeared in numerous professional publications and authored several research papers.  

Dr. El Haddad received her medical degree from the American University of Beirut, Lebanon and completed her psychiatry residency program at the University of Virginia. She completed a fellowship in addiction psychiatry through Boston University after which she started working at the Brigham and Women's hospital. Dr. El Haddad's approach to treatment focuses on adopting a holistic approach through behavioral change, medication management, and brief psychotherapy.