Account Manager, Strategic Partnerships | Boston Area
Account Manager, Strategic Partnerships | California -Bay Area
Associate Corporate Counsel
Chief Psychiatrist
Credentialing Lead – Delegated Payer Audits
Director of AI Engineering
Director of Licensing & Credentialing
Director, Business Operations - Marketing Strategy & Growth
Director, Editorial
Director, Operational Excellence & Enablement
Build the future of operational excellence in mental health care. Talkiatry is scaling fast — and so is the complexity behind delivering high-quality, accessible psychiatric care. As we evolve from a people-heavy service model to a smarter, system-driven, and AI-powered operation, we’re hiring a Director of Service Excellence & Enablement to architect the infrastructure that powers our Care Coordination engine — the operational backbone of our patient and provider experience.
This is a transformative leadership role at the intersection of systems, enablement, and intelligent automation. You’ll lead the charge in modernizing our operational foundation — from agent tooling and QA to training and performance support — and build a high-leverage Ops Excellence function that drives consistency, quality, and scale.
You’ll be a key force behind our enterprise ServiceNow reimplementation, shaping it into a fully integrated, transparent, and automated operating system that enables speed and clarity across the organization.
Looking ahead, you’ll also help pioneer our rollout of agentic AI, beginning in H2 2025 — building the training, QA, and governance infrastructure to ensure our AI agents operate safely, effectively, and with measurable impact.
If you're excited by complexity, energized by scale, and passionate about enabling great service through systems and design — this is your moment to lead.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Director, Organic Growth
Psychiatrist - Alabama
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