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Account Manager, Strategic Partnerships | Boston Area
Hybrid
We are seeking an Account Manager, Strategic Partnerships to cultivate strong, trusted relationships with our referral partners in the Boston area and drive the success of our partnerships. Your primary goal will be to ensure that these relationships are engaged, profitable, and long-lasting.
***This role will require regular travel within the greater Boston area.
Reporting to the Head of Account Management, you will collaborate with internal and external stakeholders across a portfolio of named accounts. To excel in this role, you must have strong communication and relationship-building skills, along with experience in Account Management, Business Development, and/or Customer Success within the healthcare or mental health industries.
You are a proactive problem-solver and strategic thinker, known for your ability to listen, communicate, and adapt in dynamic environments. You thrive in a mission-driven organization and are recognized as a self-starter who is resourceful, empathetic, and ready to take on new opportunities to nurture our partner relationships.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Account Manager, Strategic Partnerships | California -Bay Area
Hybrid
We are seeking an Account Manager, Strategic Partnerships to cultivate strong, trusted relationships with our referral partners in the San Francisco area and drive the success of our partnerships. Your primary goal will be to ensure that these relationships are engaged, profitable, and long-lasting.
***This role will require regular travel within the Bay Area.
Reporting to the Head of Account Management, you will collaborate with internal and external stakeholders across a portfolio of named accounts. To excel in this role, you must have strong communication and relationship-building skills, along with experience in Account Management, Business Development, and/or Customer Success within the healthcare or mental health industries.
You are a proactive problem-solver and strategic thinker, known for your ability to listen, communicate, and adapt in dynamic environments. You thrive in a mission-driven organization and are recognized as a self-starter who is resourceful, empathetic, and ready to take on new opportunities to nurture our partner relationships.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Associate Corporate Counsel
Remote
We are looking for the position of In-house counsel who will report to the Chief of Compliance and Legal. This individual will provide legal advice, support, and oversight on a variety of healthcare-related matters, including general business operations and ensuring compliance with federal and state regulations. The position will particularly focus on contract preparation, negotiation, and review in areas such as managed care, procurement of services, and employment. The role will at times involve advising on the full range of corporate law and includes developing the contract management system with playbooks to introduce automation and visibility to reduce risk in this area.
The preferred candidate should possess at least three years of healthcare experience in laws related to data privacy, data security, Anti-Kickback, Self-Referral, Controlled Substances, as well as telemedicine laws. A working knowledge of FDA regulations would be advantageous.
About Talkiatry
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Chief Psychiatrist
Remote
Talkiatry is seeking an addition to our psychiatry leadership team as we grow our footprint across the country.
Increasing access to high quality psychiatric care is why Talkiatry exists. We knew that to accomplish our mission we needed to begin by building the ideal practice for psychiatrists. Founded in April 2020, Talkiatry has been built from the ground up by psychiatrists. We have rapidly grown to a team of over 700 clinicians mostly comprised of board-certified Psychiatrists hailing from the top training programs across the country.
As Chief Psychiatrist, you will provide clinical leadership and support hiring, clinician engagement, mentorship, and supervise care delivery of a team of Psychiatrists. This dynamic role combines administrative and leadership duties with clinical care. The Chief Psychiatrist carries a reduced panel of patients to provide administrative time for leadership – a maximum 10% of your time may be dedicated to patient care.
The Chief Psychiatrist is responsible for preserving the practice flexibility our psychiatrists value while supporting organizational norms, practice standards, and efficiency. The ideal candidate has experience coaching psychiatrists to deliver high-quality care, championing the organization’s goals and strategies, developing policies, and possesses a strong ability to track, analyze, and manage performance metrics to drive success. You are intellectually curious and driven to improve systems for the benefit of patients.
Clinical
Credentialing Lead – Delegated Payer Audits
Remote
We are seeking a Credentialing Lead – Delegated Payor Audits to strengthen our delegated credentialing program and ensure we remain in full compliance with accreditation standards and payor-specific contractual requirements. This role plays a key part in supporting quarterly payor audits, reinforcing quality across the credentialing lifecycle, and maintaining the documentation that demonstrates our adherence to delegation agreements — including internal policies, procedures, and credentialing file evidence.
You’ll work closely with the Credentialing Manager and collaborate cross-functionally with Compliance, ClinOps, Clinical Leadership, Payer Relations, and HR to prepare, track, and submit audit-ready materials. While this is not a people management role, it serves as a subject matter expert on delegated credentialing and provides backup QA support to the Credentialing Operations Lead when needed.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director of AI Engineering
Remote
Talkiatry is seeking a Director of AI to drive AI innovations that make high quality mental healthcare more accessible. In this role, you’ll be the founding member of our AI technical team, defining and executing its roadmap, and lead cross-functional efforts spanning engineering, clinical, compliance, and product teams.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director of Licensing & Credentialing
Hybrid
We are seeking an experienced Director, Credentialing & Licensing Operations to provide strategic and operational leadership across our credentialing and licensing functions. Reporting to the SVP of Operations, this role will oversee the full provider onboarding lifecycle – from initial credentialing and licensing, through recredendialing and license renewals, to delegated payor credentialing audits.
The Director will lead a team of Credentialing and Licensing Leads, drive delegation compliance standards, and serve as the operational point of contact for external audit activities. The Director will also partner with Payer Relations and Legal to help negotiate delegated credentialing requirements and redline contract language with payors.
The ideal candidate is a proven leader who excels at cross-functional collaboration, regulatory interpretation, and process optimization in a high-volume, SLA-driven environment. The Director must be a visionary operational architect, player-coach, passionate about leveraging automation, technology, and systems-driven process design to scale and transform Credentialing & Licensing operations for growth. As a key member of the Operations leadership team, this role will also play a strategic role in helping guide decisions related to market prioritization and cross-licensing strategy.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director, Business Operations - Marketing Strategy & Growth
Hybrid
We are seeking a talented business leader reporting to the Chief Marketing Officer who can operate at the intersection of marketing, strategy, growth, analytics, and operations who will stand up and develop our newly formed Marketing Strategy team. We are seeking a candidate who thrives in fast paced environments, enjoys solving ambiguous problems, and thrives in cross-functional work. As a player-coach, you will build and develop a high output team with the potential to transform the way we think about the company’s marketing and growth strategy, connect patients to quality mental health care, and drive efficient growth.
As Director, Marketing Strategy and Growth, you will work on high impact marketing opportunities, own key strategic initiatives end to end, rethink, redesign solutions and key processes, and uplevel our strategic thinking grounded by data driven insights. There are two core components of the team: (1) Improve efficiency at scale in how we connect patients to Talkiatry’s Doctors, Therapists and Nurse Practitioners. Healthcare is a complex marketplace operation that involves balancing seasonal demand with new provider starts, state and local licensing, marketing campaigns, and optimizing the new patient funnel. (2) You will leverage our existing data infrastructure to develop true business intelligence for our Marketing team. Marketing leaders will depend on you to upgrade our operational performance reporting, understand, size and then drive business opportunities, and spin up tools and ad hoc analyses to help everyone work at the top of their potential.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director, Editorial
Remote
The Editorial Director will serve as the strategic leader of Talkiatry’s content efforts, with full ownership over the planning and execution of editorial across channels. This role will transform Talkiatry’s content into a best-in-class mental health media platform—trusted by patients, providers, and partners alike.
This role will create editorial content that turns Talkiatry into a definitive source for mental health information that’s credible, clear, and compelling, including blogs, newsletters, and educational content.
This is a hands-on leadership role at the intersection of content strategy, storytelling, and operational excellence. You won’t just support our content efforts—you’ll own them and elevate them into a major growth and trust driver for Talkiatry. Please attach your portfolio to your application.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director, Operational Excellence & Enablement
Hybrid
Build the future of operational excellence in mental health care. Talkiatry is scaling fast — and so is the complexity behind delivering high-quality, accessible psychiatric care. As we evolve from a people-heavy service model to a smarter, system-driven, and AI-powered operation, we’re hiring a Director of Service Excellence & Enablement to architect the infrastructure that powers our Care Coordination engine — the operational backbone of our patient and provider experience.
This is a transformative leadership role at the intersection of systems, enablement, and intelligent automation. You’ll lead the charge in modernizing our operational foundation — from agent tooling and QA to training and performance support — and build a high-leverage Ops Excellence function that drives consistency, quality, and scale.
You’ll be a key force behind our enterprise ServiceNow reimplementation, shaping it into a fully integrated, transparent, and automated operating system that enables speed and clarity across the organization.
Looking ahead, you’ll also help pioneer our rollout of agentic AI, beginning in H2 2025 — building the training, QA, and governance infrastructure to ensure our AI agents operate safely, effectively, and with measurable impact.
If you're excited by complexity, energized by scale, and passionate about enabling great service through systems and design — this is your moment to lead.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director, Organic Growth
Remote
Talkiatry is seeking a strategic, business-minded Director of Organic Growth to lead our Search Everywhere Optimization efforts. In this role, you’ll be responsible for significantly increasing patient acquisition by expanding Talkiatry’s discoverability and authority across traditional and emerging search platforms—including Google, ChatGPT, video search, social platforms, and provider directories (e.g. Psychology Today, WebMD). As you build on and grow our SEO foundation, this role also has the opportunity to identify and expand into broader organic growth channels.
Reporting to the VP of Growth Marketing, you’ll act as the central orchestrator of our SEO strategy: setting priorities, managing external partners, and ensuring performance translates into real business outcomes. Your success will be measured not by traffic, but by how effectively we guide prospective patients to discover and choose Talkiatry via organic channels.
You’ll collaborate closely with cross-functional partners in Growth, Product, Engineering, Editorial, and Clinical, while managing freelance and agency contributors across content and technical SEO. With a rapidly scaling base of 600+ healthcare providers and a strong foundation of clinically authoritative content, this is an opportunity for someone who sees SEO as a growth lever, not as a channel for vanity metrics.
This is not a technical or IC-level SEO role. You won’t be debugging JavaScript or configuring hreflang tags. Instead, we’re looking for someone who can set vision, solve ambiguous problems, prioritize ruthlessly, and hold yourself and others accountable for execution. You’ll help define the playbook for how patients find and choose their mental health care in a constantly evolving discovery landscape.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Psychiatrist - Alabama
Remote
Talkiatry was built for Psychiatrists, by Psychiatrists and offers the stability and support of a hospital group with the autonomy of a private practice. We are currently seeking 100% Remote BC/BE Psychiatrists to join our national team as we continue to expand across the US.
Clinical
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