Jessica Matthews, MD

Serena Mirchandani is a board-certified psychiatric nurse practitioner with extensive experience treating serious mental illnesses such as bipolar disorder and schizophrenia spectrum disorders. She also provides care for individuals with depression, anxiety, PTSD, OCD, autism spectrum disorder, and substance use disorders. Serena earned both a Master of Science in Nursing and a Doctorate in Nursing Practice in psychiatry from Columbia University. She completed a Nurse Practitioner Fellowship at Community Healthcare Network and worked at Bellevue Hospital for 2.5 years, providing care on an inpatient psychiatric unit for a diverse, underserved population.

Serena’s approach is grounded in open communication, evidence-based care, and deep respect for each patient’s lived experience. She prioritizes a collaborative, safe space where individuals feel heard, respected, and empowered. Her holistic style supports honest conversation, transparency in treatment options, and patient-centered goals.

Serena begins with a comprehensive assessment to understand each patient's full story—biological, psychological, and social. She then partners with patients to develop personalized, evidence-based treatment plans that align with their values and goals. She emphasizes education, transparency, and regular follow-up to support ongoing progress and informed decision-making.

Background and credentials

Dr. Vansickle is a board-certified adult psychiatrist with over 25 years of clinical experience. She earned her medical degree from the University of Texas Health Sciences Center San Antonio and completed her internship at UAB. She then completed her psychiatry residency at the University of Louisville Hospital, where she served as chief resident and received a national award in community psychiatry. Throughout her career, she has worked in both inpatient and outpatient settings as a staff psychiatrist, primarily in Texas and Alabama.

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Treatment approach

Dr. Vansickle places a strong emphasis on establishing trust and building therapeutic relationships to help patients achieve their goals. Her practice focuses on medication management, often combined with supportive or emotionally focused therapy during 30-minute follow-up visits. If she believes additional therapy would be beneficial, she may recommend that patients work with a therapist as part of their care team. She has extensive experience treating patients in various settings, including community mental health centers, VAMC-affiliated clinics, and hospital-based psychiatric units. She also has expertise in psychiatric consultations for medically ill patients, as well as guardianship and competency evaluations.

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What you can expect in a first visit

Patients can expect a thorough initial evaluation, where Dr. Vansickle takes the time to understand their symptoms, history, and treatment goals. She provides a structured yet compassionate approach to care, ensuring that each patient feels heard and supported. Follow-up visits typically last 30 minutes, during which she monitors progress and adjusts treatment as necessary. If additional therapy is needed, she collaborates with therapists to ensure comprehensive care tailored to each patient’s needs.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Patricia Grendell is a board-certified Psychiatric-Mental Health Nurse Practitioner who provides mental health care using a personalized, holistic approach. Patricia specializes in psychiatric evaluation and medication management along with psychotherapy and integrative interventions. Prior to receiving education and training in Nursing at New York University and Case Western Reserve University, Patricia earned a Master of Social Work from Boston College with a focus on health and mental health.  

Patricia specializes in working with adults experiencing a wide range of acute and chronic stressors and mental health symptoms. Patricia tailors' treatment to the goals, needs, and comfort level of each individual at her or his own pace. Patricia builds connections with patients so that they feel heard and understood, and partners with each individual to determine the most appropriate treatment strategies that maximize comfort, safety, and positive results.  

Over the past ten years as a Nurse Practitioner in outpatient and inpatient environments, Patricia has helped patients improve and overcome conditions including depression, anxiety, OCD, PTSD, ADHD, and insomnia. Using a combination of medication management, individual therapy, and psychoeducation, Patricia develops individualized treatment plans centered around patients’ priorities and safety to achieve improvements in health and quality of life.

Dr. Boski Patel holds the position of psychiatrist at Talkiatry. She is double board-certified in geriatric and adult psychiatry and she has been practicing for over 3 years. Dr. Patel's practice focuses on medication management and she typically in conjunction with supportive therapy in 30-minute follow-up visits. On occasion, Dr. Patel may believe that additional therapy is also needed and asks that you bring a therapist into your care team to provide the best outcome. She received her undergraduate degree from the University of Pittsburgh, and then went on to receive her medical degree from Penn State University. Following medical school, she completed general psychiatry residency training at the University of Connecticut where she was Chief resident of outpatient psychiatric services. During that time, she was also chosen as an Honors scholar by the American Association of Geriatric Psychiatry. After training, she moved to California to do her geriatric psychiatry fellowship at Stanford. Following her fellowship, she worked at Kaiser Permanente in clinical roles of outpatient, geriatric, and C/L.

Dr. Shahan Syed is a Board-Eligible Psychiatrist who offers personable, compassionate, and empathetic care. Before completing his residency in psychiatry, Dr. Syed graduated from International American University College of Medicine and recently completed his residency at Bergen New Bridge Medical Center in Paramus, NJ. He gained experience as a clinical researcher, emergency medical technician, and a registered nurse in both psychiatric and emergency departments prior to his formal training. This diverse background equipped him with valuable tools to deliver empathetic care to a wide range of patients with experience treating anxiety disorder, traumatic disorders, depressive and bipolar disorders, substance use disorders, ADHD, OCD, and psychotic disorders. During his residency, Dr. Syed also took on the role of chief resident, demonstrating a remarkable ability to educate both his patients and colleagues. Throughout his residency, Dr. Syed actively pursued additional training opportunities at various safety net hospitals in New Jersey to care for underserved populations.

Dr. Syed places significant importance on collaborating with patients and all relevant parties to gain a comprehensive understanding of the factors affecting the patient's life before making treatment recommendations. Additionally, Dr. Syed emphasizes the importance of lifestyle, sleep, mindfulness, and nutrition, and their impact on overall mental health. He has experience in utilizing interpersonal and supportive psychotherapy, along with principles of motivational interviewing and cognitive-behavioral therapy, to foster resilience and meaningful change in partnership with other mental health professionals involved in patient care.

Dr. Syed employs a range of therapeutic methods alongside medication management to ensure a thorough and holistic approach for every patient. His goal is to create a safe environment that encourages healing and wellness, enabling individuals to remain motivated and live their lives to the fullest.

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Dr. Zachary Masuda earned his medical degree at Creighton University School of Medicine in Omaha and completed his Psychiatry residency at Creighton University School of Medicine in Phoenix. He went on to complete an Addiction Psychiatry fellowship at Oregon Health and Science University. During training, he was inducted into the Gold Humanism Honor Society, reflecting his commitment to compassionate care. Dr. Masuda is board-certified in general psychiatry and has experience working in outpatient, residential, and inpatient settings.

Dr. Masuda is dedicated to creating a safe, supportive, and nonjudgmental environment where patients feel heard and respected. He emphasizes open communication to establish clear treatment goals and expectations, ensuring patients are active partners in their care. His approach remains flexible, adapting as treatment evolves to best meet patient needs.

Dr. Masuda begins by gaining a thorough understanding of each patient’s history, concerns, and goals during the initial session. He then develops personalized treatment plans that align with those goals, integrating both medication management and therapeutic interventions. His balanced approach allows for individualized care tailored to support long-term recovery and overall well-being.