Jessica Muñoz, LMHC

Audrey O'Neal is a licensed mental health counselor who works with adults. She has a variety of specialties including anxiety, depression, stress management, life transitions, goal attainment, grief and loss, and relationships. Her focus is on delivering patient centered care and holds a Master of Science in Mental Health Counseling from Walden University and is a Doctor of Clinical Psychology candidate at California Southern University.  

Audrey O'Neal Her approach is characterized by warmth and empathy, and she employs techniques such as Cognitive Behavioral Therapy (CBT), Solution Focused Therapy (SFT), Psychodynamic therapy, and Mindfulness based therapy as well as hypnotherapy to empower clients with coping strategies and help them reach their personal objectives.

Audrey O'Neal is committed to fostering a therapeutic alliance that supports, validates, and inspires personal growth. She uses a variety of innovative modalities such as hypnotherapy, mindfulness, solution-focused therapy, cognitive behavioral therapy, psychodynamic therapy to help foster change, explore the root causes of limiting beliefs and problems, and empower her clients.

Dr. John "Will” Banks is a board-certified psychiatrist who completed his General Psychiatry residency training at Stony Brook University Hospital in Stony Brook, NY. During his residency training at Stony Brook University Hospital, Dr. Banks was selected by faculty to serve as an administrative chief resident based on his leadership qualities and integrity. He received numerous awards during his residency training including the Excellence in Compassionate Care Award, Academic Achievement Award, and Harold Pass Excellence in Psychotherapy Award. He also served as an Outpatient Senior Resident to help junior residents acclimate to the outpatient treatment setting and telehealth format. Dr. Banks implements an integrative approach to his practice that primarily utilizes medication management and various psychotherapy disciplines such as cognitive-behavioral, supportive, and psychodynamic techniques. While Dr. Banks is trained in a variety of therapeutic fields, he works collaboratively with therapists and may recommend their inclusion as part of your treatment team to provide you with the level of care you deserve. The duration of follow-up appointments with Dr. Banks is typically 20-30 minutes. He received his master's degree from the University of North Texas Health Science Center in Fort Worth, TX. He then completed medical school at Lake Erie College of Osteopathic Medicine � Seton Hill in Greensburg, PA where he served as president of his medical school's chapter of Sigma Sigma Phi Honorary Service Fraternity and co-founder of the National Alliance on Mental Illness (NAMI) Campus Club. Upon graduation from medical school, Dr. Banks completed his residency training in General Psychiatry at Stony Brook University Hospital in Stony Brook, NY.

Dr. Cabrera is a board‐certified psychiatrist with several years of experience working with an ethnically and culturally diverse population in outpatient, inpatient, and psychiatric emergency room settings. Most recently, Dr. Cabrera practiced privately treating adults with a wide range of mental illnesses both in person and via telepsychiatry. Prior to this, she was an attending psychiatrist in the outpatient department and in the Comprehensive Psychiatric Evaluation Center at Mount Sinai Beth Israel where she also served as Associate Training Director of Psychiatric Residency Training. Dr. Cabrera has a strong background in psychopharmacology and supportive and psychodynamic psychotherapy.

Bryce Thacker grew up in a rural community. He learned to be part of a community where helping everyone achieve their “best ‘selves” meant improving/maintaining community health and helping the community thrive. With his passion for helping people live “their best lives”, he received his undergrad in biology from the University of Nebraska and Creighton University where he majored in nursing. He obtained a Master of Science majoring in nursing (Family Nurse Practitioner) and Community health from Creighton University, and a Doctor of Nursing Practice from the University of Colorado where he focused on population and community health. He then obtained a post doctorate/graduate certification in psychiatric mental health from Washburn University.

Bryce practiced for 18 years in family practice before specializing in psychiatric mental health. This helped him gain a holistic view of mental and physical health. Since focusing on psychiatric mental health in 2022, he has helped people live “their best lives” through medication management. Whether mood disorders, PTSD, anxiety, ADHD, or other mental health conditions which may disrupt your desired QOL, he would like to be part of your journey to achieve your desired mental health goals. Bryce still lives in a rural community with his family and continues to enjoy being part of helping people live “their best ‘selves”.

Bryce understands that his goals are not your goals, and that everyone’s “best ‘self” is unique to them. He understands “meeting someone where they are at” regarding their mental health is important when helping them on their journey to “living their best life” and having a quality of life they desire. He will always keep you at the center of your care and would love to be part of your journey to achieve your mental health goals in a safe, sustaining way.  

Bryce will take time to learn about you and understand what adverse symptoms are disrupting your quality of life, and how they impact your ability to “live your best self”. Keeping your personal quality of life goals at the center, he will work with you to help overcome self-defeating thoughts and mental health labels you may have been told there is only a certain way to achieve goals that may not even be your goals. Finding a safe, sustainable way for you to achieve your desired quality of life in a holistic approach will always be at the center of your care.

Dr. Jane Eisen comes to Talkiatry from her previous position at McLean Hospital, in Boston, where she was Clinical Director of the Depression and Anxiety Division, overseeing the integration of clinical work, faculty development, and research in the division. Clinically, she has experience working with people with significant mood and anxiety difficulties. Dr. Eisen's practice focuses on using an integrated approach to the understanding and treatment of individuals' psychosocial stresses and psychiatric symptoms. Her sessions are usually 30 minutes. She frequently suggests including a family member or friend in at least one session to get a comprehensive sense of each person's strengths and challenges. She received her medical degree from NYU and completed her psychiatric residency at Mt. Sinai Hospital. She spent a number of years in the Brown system, as Training Director for the Brown Psychiatry Residency and as Vice-Chair of the Brown Department of Psychiatry. For several years, she served as Chair of the Department of Psychiatry at Mt. Sinai West/St. Lukes' prior to her position at McLean, as Clinical Director of the McLean Hospital Depression and Anxiety Division. She has worked primarily with outpatients with the exception of a recent period of residential work at the Pavilion at McLean Hospital. Dr. Eisen is a general psychiatrist with a focus on anxiety disorders, OCD, and mood disorders. She is interested in the impact of trauma and personality and has extensive experience working with young adults.

Elizabeth Shaffer, MD, is an accomplished psychiatrist specializing in child and adolescent psychiatry. She earned her M.D. degree from St. George's University School of Medicine and holds a Bachelor of Science in Child Development from Appalachian State University where she graduated summa cum laude. Dr. Shaffer's passion for working with children and families developed during her involvement in a pre-K Head Start Program in Rural North Carolina. She completed her General Psychiatry Residency and Child & Adolescent Psychiatry Fellowship at Jerry M. Wallace School of Osteopathic Medicine at Campbell University. Dr. Shaffer obtained ABPN Board Certification in General Psychiatry in 2023 and is working towards Board Certification in Child & Adolescent Psychiatry. Dr. Shaffer has received honors and awards for her contributions to psychiatry, including the Laughlin fellowship through The American College of Psychiatrists and Resident of the Year at Cape Fear Valley Health System in 2022.Her areas of interest focus on neurodevelopmental disorders such as ADHD, Autism, and Intellectual Delay. Dr. Shaffer is affiliated with professional organizations like AACAP and APA, demonstrating her commitment to professional development. Dr. Shaffer is dedicated to promoting mental health awareness and family and patient psychoeducation. Dr. Shaffer emphasizes a joint decision-making approach to treatment options and utilizes local resources to provide wrap-around support. Dr. Shaffer is a respected psychiatrist known for her excellence, compassion, and innovative approach to mental health care. Her extensive education, accolades, research contributions, professional affiliations, and community involvement reflect her commitment to making a positive impact in her patients' lives and the broader community.