Tikita Ficklin, LPC

Kelly Mattis, LPCC, LPC-MH, and LMHC, has nearly 30 years of counseling experience as of 2026. She has worked across the lifespan in university counseling centers, community mental health settings, mobile crisis services, and psychiatric hospital admissions. Kelly earned a bachelor’s degree in child development and family science, along with two master’s degrees in counseling and Christian education. Her diverse clinical background allows her to support clients with a wide range of needs while understanding the unique context of each life stage.

Clients often share that their first session with Kelly feels like a meaningful, engaging conversation. Past clients say she “gets to the heart of the matter quickly.” She is committed to helping individuals achieve their goals in creative and practical ways. A key strength of hers is guiding clients to discover their own value system and live authentically. When desired, she can incorporate a spiritual perspective into treatment, always in a compassionate, respectful, and nonjudgmental manner.

Kelly believes therapy begins the moment someone reaches out for help. She seeks to understand why a client is pursuing therapy, who they are, and what they want their future to look like. Using approaches such as CBT, DBT, solution-focused therapy, and accelerated resolution therapy, she helps break goals into manageable steps, building a strong foundation and partnering with clients to create lasting change.

Hunada Zein-Eddin is a bilingual (English/Arabic) Licensed Professional Counselor (LPC) in Texas and Virginia. She earned her degree in Clinical Mental Health Counseling from Lancaster Bible College in 2022 and completed her residency at Northern Virginia Family Service and Youth For Tomorrow. She specializes in supporting adolescents, young adults, and adults with challenges related to anxiety, depression, ADHD, PTSD, adjustment issues, and mood disorders. Hunada also helps clients navigate stress, grief, workplace relationships, anger, and life transitions. She has experience working with individuals, families, and couples and is certified in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) as well as ADHD Clinical Services. Her trauma-informed, culturally sensitive approach draws on Attachment Theory, TF-CBT, DBT, Narrative Therapy, Internal Family Systems (IFS), and Polyvagal Theory.

Hunada understands that life often brings challenges that can feel overwhelming. She partners with clients on their journey toward healing, peace, and resilience by creating a safe, supportive, and non-judgmental space. Clients can expect empathy, compassion, and professionalism throughout their care. Her therapeutic style emphasizes collaboration, open communication, and a strong belief that everyone deserves access to high-quality mental health services that foster healing and growth.

Hunada begins therapy by building trust and gaining a thorough understanding of each client’s unique history, concerns, and goals. Initial sessions focus on creating a comprehensive biopsychosocial picture that informs the development of individualized treatment plans aligned with the client’s desired outcomes. Throughout treatment, Hunada ensures clients feel heard, valued, and supported as they work toward achieving their therapeutic goals and long-term emotional well-being.

Dr. Nicole Martinez received her Master's and Doctorate from the Illinois School of Professional Psychology and completed her pre-doctoral and post-doctoral fellowship at Gateway Foundation in Lake Villa, Illinois. She earned a double major in Psychology and Therapeutic Recreation at the University of St. Francis. Dr. Martinez has extensive experience working with children, adolescents, and adults in individual, family, and group treatment. Her therapeutic approach is integrative, combining Cognitive Behavioral Psychotherapy (CBT) with holistic methods, emphasizing Solution Focused Therapy, Reality Therapy, and Positive Psychology. She believes in the mind-body connection and that exploring various areas of an individual's functioning is essential for optimum physical and emotional health. Dr. Martinez emphasizes a collaborative therapist-client relationship, where both act as partners in designing treatment goals. She values identifying ineffective past modalities to avoid frustration and ensure personalized care. Recognizing that each person is unique, she adapts to the patient's evolving needs, ensuring they feel heard and supported for positive outcomes. Her areas of expertise include health psychology, complex trauma, PTSD, depression, anxiety, social anxiety, bipolar disorder, ADHD, autism spectrum disorders, LGBTQIA populations, bereavement, forensics, substance abuse, couples work, MISA, co-occurring disorders, domestic violence, sex offenders, special needs populations, and chronic medical issues and rare diseases. She is skilled in the evaluation and assessment of these populations.

Valene, pronounced (Val-leen), is a Licensed Mental Health Counselor who has worked in the mental health field for 7 years. During this time, she has worked with clients from various backgrounds and cultures with a variety of mental health conditions. Valene's experience ranges from an inpatient psychiatric facility to private practice to telehealth. Valene attended the University of South Florida for her undergraduate degree in Psychology and Florida International University for her graduate degree in Mental Health Counseling.‍Valene believes each therapeutic interaction should be individualized and client-centered, thus she uses an eclectic therapy approach. An eclectic approach means assisting clients by drawing from various therapeutic approaches and techniques, thus tailoring treatment to each client's needs. Valene considers the therapeutic relationship to be extremely important and strives to be a collaborative, empathetic, non-judgmental, person-centered therapist. Valene's professional interests include working with young adults, Caribbean Americans, and the BIPOC community. Within mental health she enjoys working with anxiety, depression, women's issues, adjustment disorders, and relationship issues, just to name a few.

Alysha Wilbanks is a Licensed Independent Clinical Social Worker. After completing her Master's internship with Lutheran Social Services working with families, children, and adults with mental health concerns, Alysha worked with adults with addiction and mental health concerns in an inpatient detox and rehabilitation hospital. She then transitioned to working at Mayo Clinic as an outpatient psychotherapist working with all ages. Alysha has been providing psychotherapy through telehealth online since the beginning of the pandemic. Alysha specializes in working with teens, people with addiction, and people with a trauma history. Her style is laid-back and approachable when treating individuals who suffer from various diagnoses. She provides supportive psychotherapy and utilizes psychodynamic therapy skills to address the patient's current stressors and identify the root of their concern.

Melissa Medina, LCSW, began her journey in mental healthcare with a Bachelor’s in Psychology followed by a Master of Social Work degree. From 2015 to 2018, she completed her clinical hours at a community mental health agency in Los Angeles, where she gained experience working with diverse populations facing complex challenges. Melissa’s therapeutic approach integrates psychodynamic, cognitive behavioral, interpersonal, strengths-based, dialectical behavioral, and EMDR modalities. She is dedicated to providing culturally sensitive, neurodivergent-friendly, person-centered care to support individuals and families navigating trauma, anxiety, depression, mood disorders, panic attacks, grief, family conflict, and life transitions.

Melissa believes therapy is both a journey and a destination. She takes an eclectic approach, tailoring interventions and communication to best fit each patient’s needs and preferences. Patients can expect an atmosphere of warmth, empathy, and collaboration. Through motivational interviewing and narrative techniques, Melissa helps individuals articulate their stories, identify strengths, and reframe challenges as opportunities for growth. She is committed to meeting patients where they are while supporting them in reaching their goals.

Melissa’s process begins with building rapport, listening to each patient’s story, and understanding their unique needs and hopes for therapy. Early sessions focus on creating a safe, supportive space while developing a treatment plan tailored to the individual. Patients can expect to gain fresh perspectives, practical coping strategies, and deeper self-awareness. Melissa’s goal is for patients to feel heard, understood, and empowered as they strengthen relationships, build resilience, and move toward a greater sense of fulfillment.