Tikita Ficklin, LPC

Huong "Claire" Phan is a licensed mental health counselor at the New York State Education Department Office of the Professions and a licensed professional counselor at the Texas State Board of Examiners of Professional Counselors. Claire completed her Master's in Mental Health Counseling at Brooklyn College, City University of New York. Claire has been practicing for 5 years as a licensed therapist providing counseling for mood disorders, obsessive compulsive disorder, prolonged grief disorder, adjustment disorders, women's issues, and also helping clients navigate relationship difficulties and other challenges. Claire completed her clinical internship and worked as a therapist at the Institute for Human Identity, one of the first psychotherapy centers in New York to provide LGBTQ+ affirmative psychotherapy. Claire is passionate about serving the LGBTQ+ community and providing a safe space for her clients regardless of differences in gender identity, expression, sexual orientation, race, and culture. Claire practices with a holistic approach that incorporates cognitive behavioral, dialectical behavioral, and mindfulness-based therapy techniques to help clients gain awareness, practice acceptance, and foster resiliency. Each of these therapy modalities requires active participation from the client to connect mind with body, intent with action so that healthier patterns can emerge.

Jan Hollis-Cole, LCSW, began her career as a social worker for hospice in 1999 and has extensive experience helping families cope with death and grief due to illness and/or trauma. Following her foundational work with hospice care, Jan expanded her clinical knowledge and expertise in a variety of settings to include substance abuse, challenges related to ADHD, anxiety, depression, LGBTQIA+ issues, and navigating the foster care/adoption system.

Jan believes that connection is the foundation of positive growth and dedicates her work to providing a safe place for clients to engage in self-expression and to explore the particular challenges they face on a daily basis.

Her approach is client centered, focusing on evidenced based therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavorial Therapy (DBT) and Eye Movement Desensitization Reprocessing (EMDR). Jan works with clients of all ages and encourages inclusion and diversity within families to promote individual growth.

‍

Darien Orange is a Licensed Mental Health Counselor (LMHC) in New York State. They hold a Master’s degree in Mental Health Counseling and have experience working in college, boarding school, and community mental health settings. Darien brings a broad understanding of diverse clinical environments and works to meet clients where they are with compassion, professionalism, and care.

Darien offers a supportive, down-to-earth, and client-centered therapeutic experience. Their ideal client is someone who is open-minded, willing to put in the work, and comfortable with remote therapy, including being open to new perspectives and approaches. With a foundation in Cognitive Behavioral Therapy (CBT), Darien strives to create a warm, understanding space where clients can safely explore their thoughts, feelings, and personal growth.

Darien views therapy as a collaborative journey, walking alongside clients every step of the way. Their approach focuses on empowerment, helping clients build insight, develop tools, and create meaningful change. Together, they work toward understanding challenges, building confidence, and strengthening the client’s ability to shape their future.

Adam Hallers is a Licensed Mental Health Counselor who earned a Master’s degree in Mental Health Counseling from Brooklyn College. He has worked across a wide range of settings, including schools, college counseling centers, non-profit community organizations, and private practice. Through these experiences, Adam has worked with diverse populations and identities and has received formal training in DBT, CBT, REBT, Sex Therapy, Psychodynamic Therapy, and Narrative Therapy.

Adam strives to create an open, supportive, and non-judgmental therapeutic environment where patients feel empowered to explore challenges from both the past and present. He believes in balancing compassion with appropriate challenge to support meaningful growth. His clinical philosophy centers on the belief that while past experiences cannot be changed, individuals can change how they understand and respond to them.

Adam begins therapy by gaining a thorough understanding of each patient’s history, concerns, and goals for treatment. He views therapy as a collaborative process and works with clients to develop treatment plans and goals that reflect their values and needs. These goals guide the therapeutic work and are revisited through reflection to highlight progress and growth over time.

Kierra is a licensed mental health therapist and received her BS in Criminal Justice Leadership from Urbana University and M.Ed in Clinical Mental Health Counseling from the University of Dayton. Kierra has 20 years of experience working in the field of social services, and 7 years of experience as a licensed clinician.

Kierra has maintained positions in a wide array of environments including corrections, juvenile detention, CPS, psychiatric hospitals, schools, and in-home/community-based settings. Kierra has experience servicing adolescents, adults, and the elderly populations.

Kierra understands how intimidating therapy can be and commends you for taking the first step towards enhancing your life. Kierra asks that you are patient with yourself as you are embarking down a new path and reward yourself with gratitude as you reach new milestones in your life.

Kierra utilizes a holistic approach and provides talk therapy through the use of multiple treatment modalities including but not limited to, CBT, Solution Focused Therapy, Supportive therapy, and DBT techniques. Kierra is a Christian and may apply Christianity based principles to support your preferences and unique circumstances.

Your success in therapy is contingent upon your progress and commitment to attend and participate in sessions, as well as being open minded and willing to facilitate change from your past behaviors. In working together, Kierra will initiate the best treatment regimen designed for you and provide ongoing support for all your treatment needs.

Thank you for investing in your happiness, and Congratulations on taking the first steps to create a better you!!

‍

With a lifelong commitment to helping others, Erica Boncella, LPC, began her career in Law Enforcement, focusing on Protection from Abuse cases. This experience inspired her to specialize in therapeutic practices that support healing. Symbolized by the lotus flower, her practice emphasizes resilience and transformation. Erica brings over 18 years of combined clinical and forensic experience, specializing in trauma recovery, PTSD, domestic violence, disordered eating, addiction, and support for Veterans and Law Enforcement professionals. She holds certifications as a CCTP, in Dual Disordered Eating/Trauma & Shame, and in Addictions.

Erica provides a compassionate, non-judgmental environment where clients feel understood and empowered. She treats everyone with respect and sensitivity, recognizing the courage it takes to pursue change. Her approach is individualized, helping clients cultivate healthier relationships with themselves. As she often says, “You don’t have to do it alone. I am here to support and empower you every step of the way.”

Erica begins each session with an open dialogue to understand clients’ questions and concerns. She collaboratively establishes preliminary goals, emphasizing that these may evolve naturally. She creates a safe space where clients are never pressured to discuss topics prematurely. Her practice is grounded in empathy, sensitivity, and individualized care, guiding clients toward a more fulfilling and empowered life.