James Bolo, LCSW

Melissa Medina, LCSW, began her journey in mental healthcare with a Bachelor’s in Psychology followed by a Master of Social Work degree. From 2015 to 2018, she completed her clinical hours at a community mental health agency in Los Angeles, where she gained experience working with diverse populations facing complex challenges. Melissa’s therapeutic approach integrates psychodynamic, cognitive behavioral, interpersonal, strengths-based, dialectical behavioral, and EMDR modalities. She is dedicated to providing culturally sensitive, neurodivergent-friendly, person-centered care to support individuals and families navigating trauma, anxiety, depression, mood disorders, panic attacks, grief, family conflict, and life transitions.

Melissa believes therapy is both a journey and a destination. She takes an eclectic approach, tailoring interventions and communication to best fit each patient’s needs and preferences. Patients can expect an atmosphere of warmth, empathy, and collaboration. Through motivational interviewing and narrative techniques, Melissa helps individuals articulate their stories, identify strengths, and reframe challenges as opportunities for growth. She is committed to meeting patients where they are while supporting them in reaching their goals.

Melissa’s process begins with building rapport, listening to each patient’s story, and understanding their unique needs and hopes for therapy. Early sessions focus on creating a safe, supportive space while developing a treatment plan tailored to the individual. Patients can expect to gain fresh perspectives, practical coping strategies, and deeper self-awareness. Melissa’s goal is for patients to feel heard, understood, and empowered as they strengthen relationships, build resilience, and move toward a greater sense of fulfillment.

Derek Miller is a Licensed Clinical Social Worker, who has extensive experience working in the fields of substance abuse and mental health. Derek has worked with clients with a large variety of concerns and backgrounds, with more experience with male and minority populations. Derek attended undergraduate school in Alfred, NY, graduate school in Rochester, NY, including a school-based visit to Estonia to learn about social work systems abroad. Derek's greatest passion is helping people make lasting change in their lives. His approach draws both on professional and personal experiences with addiction, trauma, first responders, relationships and more. By creating a space and relationship where you feel safe, valued, and respected, Derek works together with you to overcome the challenges of today and build resiliency for the challenges yet to come. Therapy can be a truly transformative experience, when it is built on human connection and dedication to change. Derek takes an active approach, which includes asking tough questions while staying respectful, as well as humor and friendly conversations when appropriate. Therapy begins with building trust and a good relationship. Derek utilizes experiences from various practice models, including Cognitive Processing Therapy, Solution Focused Therapy and Motivational Interviewing.

America Calderon is a bilingual, National Certified Counselor (NCC), Licensed Mental Health Counselor in the state of New York with experience providing services for children, adolescents, and adults. America specializes in the treatment of anxiety, depression, trauma, adjustment disorders, life transitions, stress management, and other comorbid disorders. She holds a BA in Psychology from the University of Central Florida and a MSEd. in Clinical Mental Health Counseling from St. John's University in New York. America provides patients with a genuine, nonjudgmental, and supportive environment to help empower them and recognize their potential. She utilizes various treatment modalities which include Cognitive Behavioral Therapy, Motivational Interviewing, Mindfulness, and Relational-Cultural Therapy techniques. She practices from a person-centered and multicultural approach to build a meaningful, therapeutic relationship. Prior to becoming licensed as a psychotherapist, America was an educator in the state of Florida and New York with over 5 years of experience in the field. She is passionate about providing psychoeducation as it increases our insight into various mental health issues.

Jonathan Edwards is a Licensed Professional Counselor and a Certified Prevention Specialist. He has previously served as the Program Director for Hub City Outreach Center and was a Crisis Counselor for Garza County Juvenile Center. He has a passion for helping individuals to take the necessary steps forward in their personal development. In session, Jonathan likes to create a judgement-free zone in order to create a safe environment in which clients can share their concerns. The approach that he uses encompasses using the skills that an individual naturally has to develop goals and solutions for their personal growth. Jonathan's approach comes from having years of experience providing drug prevention education for at-risk youth and their families in Lubbock County. Jonathan has a Master's Degree in Counselor Education from Texas Tech University. He also has a Bachelor of Arts from Lubbock Christian University. After receiving his Master's degree in Mental Health Counseling at Texas Tech University, Jonathan began working on his doctorate at Texas Tech University in Counselor Education. Jonathan also enjoys working with foster youth at the Texas Girls and Boys Ranch. In addition to his career and academic pursuits, Jonathan serves the community of Lubbock, Texas. He is currently the chairman for the HEARD Coalition, which is an organization that provides drug education and resources for youth and families in Lubbock County.

Tracey Elle is a licensed clinical social worker specializing in psycho-somatic manifestations of stress, anxiety, trauma, perinatal support, postpartum/variable presentations of depression, parenting support, and grief (loss of loved ones/menopause/life transitions/unfulfilled goals).

Tracey utilizes psychodynamic, CBT, and solutions-oriented approaches to patient centered care. Tracey has worked with individuals from all walks of life, LGBTQIA+ community and age groups.  

Tracey is committed to providing a comfortable and safe therapeutic environment in order to support the journey to a new path of emotional freedom and wholeness of mind, body and spirit, judgment free. She is committed to working alongside you to fine tune the coping strategies that you already have and help you uncover new mechanisms to add to your self-care toolbox.

Susan is a Licensed Professional Counselor in Texas. In 2005, she began working in the mental health field by volunteering as a domestic violence advocate for a local women's shelter. She graduated from Texas State University with a bachelor's degree in psychology and continued her education by obtaining a master's degree in counseling from St. Edwards University. Over the years, Susan has worked with several universities, group practices, and community mental health clinics. Susan received CBT training from the Beck Institute and is also trained in EMDR. She works with clients experiencing anxiety, depression, life transitions, feelings of shame and guilt, trauma, and emotional abuse.

Susan understands that seeing a new therapist can be intimidating. She wants all of her clients to know that she is a safe space and that your feelings and experiences do matter.

Susan uses a holistic approach when working with clients. She also uses unconditional positive regard. Both therapist and client work together to create treatment goals. Techniques used include Cognitive Behavioral Therapy, Trauma Informed CBT, Solution Focused Brief Therapy, Rogerian and EMDR.

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