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Laura Long, MD
Dr. Long is a board-certified psychiatrist with over 14 years of experience treating adult and older adult patients from a wide variety of cultural and socioeconomic backgrounds. Dr. Long's practice focuses primarily on medication management, in addition to supportive and cognitive and behavioral therapy in 30-minute follow-up visits. Sometimes, Dr. Long will suggest that additional therapy be included in your treatment plan in order to provide the best outcome. Dr. Long received her medical degree from the University of Illinois and completed her residency at Northwestern Memorial Hospital in Chicago. She has worked in emergency psychiatry, community psychiatry and private practice and operated her own independent practice in downtown Chicago. Most recently she has spent over 9 years working with veterans with PTSD and other mental health issues. Dr. Long received her B.A. from Yale University, graduating cum laude with a double major in Biology and Literature. She enjoys working with a wide variety of patients of different ages and from different cultural backgrounds and has extensive experience treating mood disorders, anxiety disorders, and PTSD along with comorbid substance use disorders. Dr. Long views patients as partners working toward a common goal of improving patients' quality of life. She also appreciates the strong connection between physical and mental health and provides encouragement and support to patients to make behavioral changes that will benefit both.
Lillian Cole, MD
Background and credentials
Dr. Lillian Cole is a board-certified adult psychiatrist. She completed her undergraduate education at the University of North Carolina Wilmington and went on to earn both a master’s in biomedical sciences and a medical degree from Texas Tech University. She completed her psychiatry residency training at the University of Texas Southwestern Medical Center, where she gained experience working with a diverse range of patient populations across different ethnic, socioeconomic, and clinical backgrounds.
Treatment approach
Dr. Cole emphasizes a holistic, patient-centered approach that integrates evidence-based medicine, psychotherapeutic techniques, lifestyle interventions, and psychoeducation. She believes that listening, collaboration, and compassion are essential to guiding patients toward recovery. Her practice primarily focuses on psychiatric medication management, and she has extensive experience treating mood disorders, anxiety, trauma-related disorders, and substance use disorders. When additional therapy is necessary for the best outcome, she may recommend integrating a therapist into the treatment plan.
What you can expect in a first visit
Patients can expect a thorough and compassionate initial evaluation, where Dr. Cole takes the time to understand their symptoms, medical history, and treatment goals. She focuses on fostering a strong doctor-patient relationship and collaborates with each patient to create a personalized treatment plan that may include medication management, therapy, and lifestyle interventions. If additional therapy is indicated, she will coordinate with other providers to ensure comprehensive care tailored to the patient’s needs.
Why Talkiatry?
We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.
Alexis Kropf, MD
Dr. Alexis Kropf is a board-certified adult psychiatrist beginning her practice at Talkiatry after four years of clinical experience in residency. Dr. Kropf primarily focuses on providing medication management during 30-minute follow-up visits, weaving in elements of supportive therapy according to the needs of her clients. When additional therapy is indicated to promote recovery, Dr. Kropf may recommend that her clients work with a therapist as part of the treatment team. Dr. Kropf credits her undergraduate education at Southwestern University, a small liberal arts college, for strengthening her curiosity about and dedication to serving others. She received her medical degree from the University of Texas Southwestern Medical Center in Dallas, Texas, where she also completed her psychiatry residency training. During residency, she was involved in medical student education and resident leadership, serving as a chief resident during her final year of training. She also utilized her fluency in Spanish and medical Spanish interpreter training to serve Spanish-speaking patients and to lead Spanish-language group therapy sessions. In addition to psychopharmacology, Dr. Kropf studied psychotherapeutic interventions, including psychodynamic and cognitive behavioral therapies. She has experience working with clients experiencing many different mental health challenges, with a primary clinical focus including the treatment of anxiety, depression, and PTSD.
Sarah Ramos, MD
Dr. Sarah Ramos, MD, has experience practicing in a variety of outpatient settings, including community mental health and military care, serving active-duty service members, their families, and veterans. She earned her medical degree from Vanderbilt School of Medicine and completed psychiatry residency training at the University of California San Diego and Thomas Jefferson University in Philadelphia.
Dr. Ramos values open communication, privacy, and a collaborative approach with her patients. She creates a warm, supportive environment where individuals feel heard, respected, and empowered to participate in their care.
In initial sessions, Dr. Ramos thoroughly assesses patients’ history, concerns, and goals to ensure care is personalized and effective. She develops comprehensive treatment plans that align with each patient’s objectives, providing ongoing support to help them achieve meaningful outcomes.
James Bolton, MD
Dr. Coy Bolton was born and raised in South Texas, and was a teacher before becoming a physician. He completed medical school training and residency at Texas Tech Health Sciences Center in Lubbock, TX. Dr. Bolton has wanted to be a Psychiatrist for as long as he could remember. He will do his best to thoroughly and carefully work with his patients to determine the most accurate Psychiatric diagnosis/diagnoses possible.
While working together, Dr. Bolton may ask sensitive questions, but will do so in a nonjudgmental way with the only goal of helping his patients. He will also work in psychotherapy techniques during the sessions together. Dr. Bolton takes a holistic approach when working with patients, that focuses on multiple aspects of their lives.
Dr. Bolton prides himself on creating a safe and nonjudgmental space where the focus is simply on helping patients. He strives to work collaboratively with his patients, to ensure that he and the patient are both on the same page when it comes to their mental healthcare.
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Miranda Morgan, DO
Dr. Miranda Morgan is a board-certified psychiatrist licensed in New York and Texas. She is a Diplomate of the American Board of Psychiatry and Neurology and a member of the American Psychiatric Association. She earned her undergraduate degree in Psychology from The University of Texas at San Antonio and her medical degree from the Alabama College of Osteopathic Medicine. She completed her residency in psychiatry at Texas A&M University - Temple/Baylor Scott & White Hospital, where she was Recruitment Chief Resident.
Dr. Morgan is passionate about collaborative care and telemedicine, and has held positions in primary care mental health and collaborative care settings. She previously worked as staff psychiatrist at the Department of Veterans Affairs, and held an academic appointment as Clinical Instructor for the Department of Psychiatry at New York University Grossman School of Medicine.
Dr. Morgan describes her practice style as, “patient-centered, compassionate care tailored to each individual's unique mental health needs. As a psychiatrist, I am dedicated to helping my patients overcome their mental health challenges and achieve their goals.
Zafar Zaidi, MD
Dr. Zaidi graduated residency from University Hospitals/Case Western Reserve University in 2015. After residency he worked at the Michael E. DeBakey VA Medical Center as a staff psychiatrist. He eventually took on the role of Mental Health Lead Psychiatrist and Interim Clinic Director at the Tomball VA Outpatient Clinic. Dr. Zaidi then transferred to a telepsychiatry role at VISN 15 providing mental health coverage for rural areas in Kansas, Missouri, and Illinois. Dr. Zaidi resides in Houston, Texas and enjoys spending time with his family, being outdoors, and watching/playing sports such as Football, Basketball, and Soccer.
Dr. Zaidi has over 15 years of experience in treating different mental health conditions and is currently board certified by the American Board of Psychiatry and Neurology. He enjoys getting to learn about patients and working collaboratively to provide the best treatment possible, be it medications or talk therapy. Dr. Zaidi has vast experience treating Major Depressive Disorder, Bipolar Disorder, PTSD, among many others.
Dr. Zaidi's goal when working with patients is to not come to a generic diagnosis; rather, it is to get to know about the client and try and manage their symptoms in the best way possible. Overall, the process is collaborative, and both parties need to be comfortable with the decisions moving forward.
Yolan Shaw, MD
Dr. Yolan Shaw earned her medical degree from the University of Texas Medical Branch in Galveston, TX and completed her psychiatry residency at UT Southwestern Medical Center in Dallas, TX. She has experience in both outpatient and inpatient care through her work at the Michael E. DeBakey VA Medical Center in Houston, TX, where she served veterans and caregivers. As a faculty member at Baylor College of Medicine, she also taught and supervised medical students and residents.
Dr. Shaw creates a warm, supportive environment where patients feel heard, understood, and respected. She values open communication and believes in working collaboratively with patients to establish clear, achievable treatment goals that reflect their individual needs and preferences.
Dr. Shaw begins the treatment process by thoroughly understanding each patient's history, concerns, and goals during the initial session. From there, she develops an individualized treatment plan designed to align with those goals and support meaningful progress over time.
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Tiffany Abtahi, MD
Dr. Tiffany Abtahi is board certified in adult psychiatry and has been in practice for over 6 years. She completed her residency at Icahn School of Medicine, Elmhurst Hospital Center program where she served as Chief Resident in her final year. After completing her residency training, Dr Abtahi worked as a staff psychiatrist in the VA Medical Center focusing on PTSD, depression, and anxiety. Dr. Abtahi has held an academic appointment at the University of UT Southwestern medical school and has spent her professional career supervising/teaching medical students and psychiatry residents. Dr. Abtahi's practice focuses on medication management and providing psychoeducation to her patients. However, if indicated, Dr. Abtahi may believe that additional therapy is also needed and ask that you bring a therapist into your care team to provide the best outcome. Dr. Abtahi has experience treating a large variety of mental health conditions across a variety of populations. She strongly believes in tailoring treatments through a holistic and patient-centered approach based on individual and multi-faceted histories. Dr. Abtahi looks forward to working with you.
Heather Inano, MD
Background and credentials
Dr. Inano is a board-certified adult psychiatrist. She earned her bachelor's degree in psychology from Xavier University in New Orleans and obtained her medical degree from the University of California Davis. She completed her general psychiatry residency at the University of Texas at Austin Dell School of Medicine. Before transitioning to private practice, Dr. Inano worked within the Veterans Affairs healthcare system, where she gained extensive experience treating a diverse range of mental health conditions. She has also served as an Affiliate Faculty member at the University of Texas at Austin Dell School of Medicine, supervising and training psychiatry residents.
Treatment approach
Dr. Inano employs a kind, collaborative, and patient-centered approach to psychiatry. She specializes in treating depression, anxiety, and trauma-related disorders, with additional training in psychotherapeutic modalities for PTSD. She strives to create a safe and supportive environment where patients feel comfortable exploring their concerns and working toward healing.
What you can expect in a first visit
During the first visit, patients can expect a thorough and compassionate evaluation aimed at understanding their unique experiences, symptoms, and treatment goals. Dr. Inano emphasizes collaboration, ensuring that each patient is actively involved in their treatment plan. She provides a supportive space where patients can discuss their concerns, and she tailors treatment options—including therapy and medication management—to meet individual needs.
Why Talkiatry?
We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.
Austin Lin, MD
Dr. Austin Lin is a double board-certified adult and addiction psychiatrist who has been in practice for over 9 years. At the center of Dr. Lin's clinical approach is a strong emphasis on establishing trust and using a collaborative approach to help patients develop an individualized and cohesive plan so that they are able to achieve their goals. Dr. Lin's practice focuses on medication management. Typically, he offers this in conjunction with supportive therapy, motivational interviewing, and/or cognitive behavioral therapy in 30-minute follow-up visits. Occasionally, Dr. Lin may recommend that additional therapy is needed and ask that you bring a therapist into your care team in order to provide the best outcome. Dr. Lin received his medical degree from St. George's University School of Medicine. He went on to complete his residency in psychiatry at Harvard South Shore, an affiliate of Harvard Medical School, where he served as Chief Resident and earned his 360° Professionalism award. He then had additional training in Addiction Psychiatry through his fellowship at the University of Texas Southwestern Medical Center. After completing training, Dr. Lin has worked as an Addiction Psychiatrist and Director of Adult Services in the Trauma and Resilience Center (TRC) at the University of Texas Health Science Center at Houston (UTHealth). He specialized in treating patients with a history of depression, anxiety, trauma, and substance use disorders. Dr. Lin has held an academic appointment at UTHealth, and he has spent his professional career supervising and teaching medical students and psychiatry residents.
Garrick Gaffney, DO
Dr. Garrick Gaffney is board certified in psychiatry by the American Board of Psychiatry and Neurology (ABPN). He earned his medical degree from Kansas City University and completed his psychiatry residency at John Peter Smith Hospital in Fort Worth, Texas. A combat veteran, he served in the U.S. Marine Corps, including a tour in Iraq, and was honored with the Navy and Marine Corps Achievement Medal and a Certificate of Commendation for exemplary leadership.
During medical school, Dr. Gaffney pursued advanced training as an Osteopathic Manipulative Medicine fellow. As a resident, he served as Chief Academic Resident and earned accolades such as Intern of the Year and Outstanding Educator of the Year twice consecutively.
Dr. Gaffney specializes in treating complex psychiatric conditions, including depression, anxiety, PTSD, OCD, bipolar disorder, and insomnia. He has presented case studies and quality improvement projects at national conferences, including the American Psychiatric Association (APA), Academy of Consultation-Liaison Psychiatry, and Association for Academic Psychiatry.
A proponent of holistic care, Dr. Gaffney integrates psychotherapy into medication management and emphasizes lifestyle modifications and evidence‑based integrative medicine.
New patients receive comprehensive evaluations to rule out medical causes of symptoms, followed by tailored treatment plans combining therapy, medication, and lifestyle adjustments. Follow‑up visits focus on symptom management through supportive, brief dynamic, or cognitive behavioral therapy, with frequent appointments until stabilization is achieved.
Dr. Gaffney is committed to collaborative, patient‑centered care that addresses both mental and physical well‑being.
Gerald Matthews, MD
Background and credentials
Dr. Gerald Matthews is a board-certified adult psychiatrist. He earned his medical degree from the University of Louisville School of Medicine in Louisville, KY. Following medical school, he entered active duty service in the U.S. Army, where he completed his psychiatry residency at Tripler Army Medical Center in Honolulu, HI. After completing his training, he practiced as a staff psychiatrist at Fort Hood, TX, fulfilling his service obligation.
Treatment approach
Dr. Matthews specializes in medication management, working primarily with adult patients in an outpatient setting. While his primary focus is pharmacological treatment, he frequently collaborates with therapists to provide comprehensive care when indicated. He has extensive experience treating civilians, active-duty military personnel, and veterans, addressing conditions such as mood and anxiety disorders, psychosis, and trauma-related disorders.
What you can expect in a first visit
During the first visit, patients can expect a thorough psychiatric evaluation where Dr. Matthews takes time to understand their history, symptoms, and treatment goals. He provides a structured yet compassionate approach to care, discussing medication options and potential therapeutic interventions. For patients who may benefit from additional therapy, he collaborates with therapists to ensure a well-rounded treatment plan tailored to each individual's needs.
Why Talkiatry?
We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.
Matthew Kelly, MD
Dr. Kelly is a board-eligible psychiatrist specializing in adult psychiatry. He completed his undergraduate studies at the University of Houston before attending McGovern Medical School where he completed both his medical degree and his psychiatric residency.
Dr. Kelly provides compassionate, comprehensive care for adults facing a wide range of mental health conditions, including depression, anxiety, PTSD, OCD, ADHD, and bipolar disorder. He emphasizes a holistic, evidence-based approach that incorporates medication management, supportive therapy, and lifestyle interventions targeting nutrition, exercise, sleep hygiene, and stress management to improve and individual's wellbeing.
Dr. Kelly takes the time to understand each patient's unique needs and works collaboratively to develop personalized treatment plans that are non-judgmental, empowering, and focused on overall well-being. He believes an essential aspect of the therapeutic relationship is an individual's ability to make informed choices. He actively involves individuals in their treatment and uses clear communication to help patients understand their care so they can focus on their journey of healing and recovery.
Juan Gonzalez, MD
Dr. Juan Carlos Gonzalez is board-certified by the American Board of Psychiatry and Neurology and has 32 years of experience in treating adults. He completed his undergraduate education at Harvard University and earned his medical degree at Baylor College of Medicine in Houston, Texas. He completed his psychiatry residency training at Baylor College of Medicine, where he served as Chief Resident and subsquently was an Associate Professor of Psychiatry for ten years. During his tenure as a faculty member at Baylor, he served as Medical Director for the Baylor Psychiatry Clinic and also maintained a private practice, where he provided psychotherapy and medication management. In 2004, Dr. Gonzalez moved to Austin, Texas where he joined the US Veterans Administration, serving in various administrative positions, including Medical Director for the Central Texas VA Outpatient Clinics.
He provides compassionate, evidence-based care to thousands of service members, treating a broad spectrum of psychiatric conditions. Fluent in both English and Spanish, Dr. Gonzalez employs a humanistic approach to patient care, deeply understanding how patients’ past experiences affect their present.
Dr. Gonzalez provides compassionate, humanistic care, recognizing how past experiences shape the present. His treatment integrates medication management with psychoanalytic, cognitive-behavioral, and supportive psychotherapy.
Richard McColl, MD
Dr. Richard McCall is a board-certified psychiatrist with over 25 years of comprehensive experience in delivering exceptional mental health services across various settings. He received his medical degree from the University of Virginia School of Medicine and completed his Psychiatry residency training at Duke University School of Medicine. He treats adult patients of all ages and is known for a compassionate, patient-centered approach. Dr. McColl integrates psychopharmacology with multiple psychotherapy modalities. He has specialized training in psychodynamic psychotherapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT) and more. He looks forward to helping patients reach their goals for mental health care while providing a compassionate and collaborative environment.
Find the right fit fast
Our process was built to help you get the care you’re looking for quickly, with personalized matches and easy online booking.
What psychiatry shouldn’t be
What you get with Talkiatry
Go from searching to scheduled in minutes
Tell us about you
Enter your location, insurance details, and what kind of care you’re looking for.
Get in-network matches
We’ll show you clinicians who take your insurance, specialize in your concerns, and have availability.
Get seen quickly
Great care shouldn’t mean a long wait. Our average time to a first visit is 6 days, not weeks or months.
FAQs
How does Talkiatry work?
Is there a cost to my health system?
Talkiatry is an online psychiatry practice designed to make high-quality mental health care more accessible. We’re 100% virtual, in-network with major insurance plans, and first appointments are typically available in days.
To get started, you’ll complete a quick online assessment to tell us what you’re looking for. We’ll match you with psychiatrists who are licensed in your state, in-network with your insurance, and experienced in treating your concerns. You’ll choose the clinician you’d like to work with.
Your first visit is an in-depth evaluation where your psychiatrist will listen, provide a diagnosis, and work with you to create a treatment plan tailored to your goals and preferences. You’ll continue seeing the same clinician over time, adjusting your plan as your needs evolve. Our team is always here to help with scheduling, insurance, and questions about your care.
Do you provide therapy?
Is there a cost to my health system?
Care at Talkiatry starts with psychiatry. If you already have a Talkiatry psychiatrist, they can refer you to one of our therapists if you’ve decided together that therapy is the right next step. However, you can’t see a Talkiatry therapist if you aren’t already seeing one of our psychiatrists.
What should I do if I’m having an emergency?
Is there a cost to my health system?
Talkiatry does not provide emergency care. If you or someone you know is in crisis, please visit your nearest emergency room, call 911, or call or text the Suicide and Crisis Lifeline at 988.
How much will my visit cost?
Is there a cost to my health system?
The majority of our visits cost patients $25 or less after insurance*, but your exact out-of-pocket cost depends on your plan. The best way to get a clear estimate is to contact your insurance provider directly. Here’s what to ask them:
- Do I have mental health benefits that include outpatient psychiatry?
- Is Talkiatry in-network for my plan?
- What’s my copay or coinsurance for outpatient psychiatry visits?
- Do I have a deductible? If so, how close am I to meeting it?
- Do I have an out-of-pocket maximum? If so, how close am I to reaching it?
- Are virtual or telehealth psychiatry visits covered the same as in-person care?
- Is prior authorization required for outpatient psychiatry?
- Can you provide a cost estimate for an in-network psychiatry visit using CPT code 99204?
- Can you provide a cost estimate for an in-network psychotherapy visit using CPT code 90833?
*Includes all patient costs from 9/24-9/25: copayment, deductible, coinsurance, and $0 payments. Excludes missed appt. fees. Your medical visit costs can vary depending on insurance coverage.
What if I don’t want to take medication?
Is there a cost to my health system?
Psychiatrists are medical doctors, and medication is often part of how they treat mental health conditions. At Talkiatry, your psychiatrist will start by listening and discussing your options with you. Medication is always your choice, but if it’s not something you’re open to considering, we may not be the best fit for ongoing care at this time.
How do I know if Talkiatry can help me?
Is there a cost to my health system?
Talkiatry provides virtual, in-network psychiatric care for people struggling with mild to moderate mental health issues. Here’s what we can help with:
- Anxiety
- ADHD (attention-deficit/hyperactivity disorder)
- Bipolar disorder
- Child & adolescent care
- Depression
- OCD (obsessive-compulsive disorder)
- Pregnancy & postpartum care
- PTSD (post-traumatic stress disorder)
- Substance use disorder
Our goal is to connect you with the best possible care for you. At your first visit, your doctor will confirm whether Talkiatry is the right fit. If they recommend in-person or higher-level care, they’ll guide you to the appropriate resources.
What if my insurance changes from Blue Cross Blue Shield?
Is there a cost to my health system?
Insurance changes are common, and we’re here to help. Talkiatry is in-network with thousands of plans. If your insurance changes, reach out to a Care Coordinator to update your information and confirm your coverage by calling 833-351-TALK (8255).
Do I still take the assessment if I’m already diagnosed with depression?
Is there a cost to my health system?
Yes. Our online assessment is an important part of how we match you with the right psychiatrist. Your first visit will include a thorough evaluation so your psychiatrist can confirm your diagnosis and tailor your treatment plan to your current needs.
