Michele Kerbow, MD

Dr. Marla Richard is a Stanford-trained board-certified psychiatrist and is board-eligible for geriatric psychiatry from UCSD. She has been practicing in a variety of settings for the last 30 years. Dr. Richard uses an integrated health paradigm with general and geriatric patients using traditional psychopharmacology, interpersonal neurobiology practices, and personality assessments to look at root motivations for behaviors to address core issues and with medication management as needed. Dr. Marla believes that you need to take a whole-person approach to both mental and physical health. She received her undergraduate degree from the University of Minnesota, Duluth, and then attended medical school at Stanford Medical School to complete her MD. With visions of becoming a general surgeon, she went to the University Hospitals of Cleveland and completed two years of general surgery training before seeing the light and transferring to psychiatry. She completed her psychiatry training at Stanford University and geriatric training many years later at UCSD. Her focus includes an integrated approach to the consideration of mental and physical health while incorporating mindfulness tools to teach skills of stress and anxiety management in everyday life. In conjunction with medication management, she uses interpersonal neurobiology to help clients understand triggers as well as methods to calm overactive stress responses and reactivity.

Dr. Pipalia is board-certified in both adult psychiatry and internal medicine. Since graduation from residency, he gained specialized experience in treating veterans with terminal illness, specifically Amyotrophic Lateral Sclerosis (aka Lou Gehrig's Disease), at the VA Medical Center in Portland, OR. He combines both psychotherapy and medication treatment to provide holistic care that addresses not only your mental health but also the parts of your life that surround and are deeply intertwined with your mental health. When more intensive psychotherapy is warranted, he collaborates with an experienced psychotherapist to serve you better. With his experience of internal medicine, he is also comfortable with navigating complex medical issues that may interact with your mental health. Dr. Pipalia is a graduate of St. George's University School of Medicine. He completed a combined Psychiatry & Internal Medicine residency training program at East Carolina University. He went on to complete a fellowship in Clinical Informatics at Oregon Health & Science University, learning how to use modern digital technologies and patient data to improve patient care. His academic activities include a presentation he has given multiple times on Illness Identity, teaching other clinicians how having an illness can change how we perceive our place in the world and how to help patients manage their relationship with illness.

Dr. Whitehouse is a board-certified adult psychiatrist with a strong background in neuroscience and psychopharmacology who has been in practice for over 25 years. At the heart of Dr. Whitehouse's clinical approach is a strong emphasis on establishing trust, building a therapeutic relationship to help patients achieve their goals, and helping people better understand their brain, its strengths, and vulnerabilities and how to use assessment and training to maximize everyone's unique emotional and cognitive capacity. Dr. Whitehouse's practice focuses on medication management. Typically, he offers this in conjunction with supportive or emotionally focused therapy in 30-minute follow-up visits. Occasionally Dr Whitehouse may believe that additional therapy is also needed and ask that you bring a therapist into your care team to provide the best outcome. He received his medical degree from Dartmouth Medical School and went on to complete his residency in psychiatry at MGH in Boston. After completing training, Dr. Whitehouse has worked in every setting from a Community Mental Health Center in rural VT, a General Hospital Department of Psychiatry in Waterbury CT, and a private psychiatric hospital in Massachusetts He has held academic clinical appointments at Dartmouth, Yale and Harvard and provided supervision to medical students, residents, APRNs, Social Workers and Mental Health Clinicians. In addition to his direct clinical work, he has extensive experience with value-based care having worked with the behavioral divisions of CIGNA Behavioral Health, Optum Behavioral Health and MCG. He also has been involved in the latest approaches made possible in mental health by the growth of direct-to-consumer services as part of digital transformation. He believes that every patient is unique and every situation different. He seeks to bring a wealth of experience to bear but, above all, to do so with a personalized and compassionate focus on what will help everyone specifically, practically, effectively, and efficiently. He is especially happy to help people new to emotional help understand the value of different approaches.

Dr. Denise Zusman is a board-certified psychiatrist with over 15 years of experience providing care in acute and outpatient settings. She earned her medical degree from the University of Florida College of Medicine and completed her General Adult Psychiatry residency at the University of California, San Francisco. Dr. Zusman has practiced in psychiatric emergency services and outpatient clinics including The Permanente Medical Group, San Francisco Department of Public Health, and The Tenderloin Outpatient Clinic. She is credentialed in New Zealand and has provided public mental health and early psychosis care internationally. She also offers services in Spanish when requested.

Dr. Zusman works collaboratively with patients to establish clear treatment goals from the beginning. She values open communication and prioritizes a trauma-informed, culturally sensitive approach. Her style is warm and supportive, creating a space where patients feel heard, respected, and actively involved in their care.

Dr. Zusman begins with a comprehensive evaluation to understand each patient’s history, concerns, and goals. She develops individualized, holistic treatment plans that may include medication and non-medication options, guided by evidence-based best practices. Ongoing collaboration and open communication are central to her approach.

Dr. Richard Mullin brings over a decade of experience in outpatient psychiatric care, with prior roles providing treatment to juveniles in detention and adults in jail and prison systems across West Virginia. He completed his medical degree at the Joan C. Edwards School of Medicine at Marshall University and trained in psychiatry and child and adolescent psychiatry at West Virginia University. Dr. Mullin emphasizes the importance of truly listening, so patients feel seen and heard.

Dr. Mullin works collaboratively with his patients to identify their main concerns and to build a treatment plan that feels right for them. He believes treatment should be a shared process in which the patient is empowered and supported in their mental health journey.

Taking a "less is more" approach to medication, Dr. Mullin focuses on minimizing prescriptions while still addressing all of a patient’s needs. His goal is to help patients eventually rely more on therapeutic skills than medication. He views treatment as a partnership—balancing his expertise in psychiatry with each patient's lived experience.

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Background and credentials

Dr. James is a board-certified adult psychiatrist with 32 years of clinical experience. She earned her medical degree from Tufts University, Boston’s affiliated program and completed her residency training at Steward St. Elizabeth Medical Center in Boston, where she initiated the residency program and received the Resident Teaching Award for excellence in teaching. Throughout her career, she has served in various leadership roles, including as Chief of Psychiatry at Pro Medica Healthcare Company.

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Treatment approach

Dr. James specializes in community adult psychiatry and is deeply invested in providing comprehensive care for individuals and families. She has extensive experience working in outpatient, inpatient, consult-liaison, and emergency room settings, allowing her to tailor treatment to diverse patient needs. Her approach prioritizes holistic, patient-centered care, ensuring that each treatment plan aligns with a patient’s specific challenges and goals.

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What you can expect in a first visit

During the first visit, patients can expect a thorough psychiatric evaluation where Dr. James carefully reviews their symptoms, medical history, and treatment objectives. She fosters a compassionate and collaborative environment, ensuring that patients feel supported in their journey toward better mental health. Her extensive experience allows her to provide personalized treatment strategies, which may include medication management and therapeutic interventions tailored to each individual’s needs.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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