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Mercy Austen, LCSW
Staff Therapist
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Biography
I am a Licensed Clinical Social Worker with most of my experience in outpatient settings, along with inpatient experience. I am a graduate of SUNY Brockport and Roberts Wesleyan College, both in Rochester, NY.
I believe counseling should be client-driven. I am compassionate, approachable, and engage easily with clients. If our direction does not feel right for you, we can revisit treatment options and forge a new path toward your goals. Some clients prefer structured CBT, while others simply need a safe space to talk. I value both approaches and others.
We begin with an assessment to understand your history, current concerns, and goals. Together, we develop a treatment plan and identify practical ways to help you achieve those goals. I remain open to adjusting our approach as your needs evolve.
Expertise and specialties
Education and training
- Masters of Arts, Robert Wesleyan College